GuidesHow To'sHow To Fix Discord Not Working On Xbox?

How To Fix Discord Not Working On Xbox? [2023]

Update or reinstall Discord, or change DNS server address on Xbox to resume Discord's working.

You can enjoy the Discord experience on your Xbox. However, if you encounter Xbox Discord not working, you can try a few quick troubleshooting steps, for instance, updating the Discord app and more mentioned in this guide.
Key Takeaways
  • Discord may stop working on Xbox due to glitches/bugs in the system or app’s files, server outages, or unstable internet.
  • Power cycle the router, reconnect your Xbox and Discord profiles, or reinstall the Discord app to resolve the trouble.
  • Ensure you remember your Discord account’s password before unlinking the two accounts.

Why Is Discord Not Working On Xbox?

There are several causes behind Discord’s failure to work on Xbox consoles, like;

  • Xbox/Discord server issues.
  • Temporary glitches or bugs in the system or Discord data.
  • Network issues or weak connectivity.
  • Using older versions of Discord or Xbox OS.
  • Parental restrictions.
  • Xbox profile issues.

Also Read: How To Turn Off Xbox Controller On PC? 

How To Fix Xbox Discord Not Working?

Try our go-to fixes if Discord on Xbox is not working before trying other methods: 

If they fail to fix the issue, move on to the advanced methods.

  1. Erase Xbox Cache
  2. Change DNS Servers
  3. Look For Discord Updates
  4. Reconnect Discord And Xbox Accounts
  5. Turn Off Parental Controls
  6. Update Xbox OS
  7. Reinstall Discord
  8. Log In With A Different Profile
  9. Reset Xbox
  10. Contact Xbox Support

Erase Xbox Cache

The accumulated cache may develop glitches and temporary bugs, or the data may corrupt over time, leading to system errors and in-app issues. Therefore, clear the cache to delete faulty data.

 Important: Erasing the cache will not remove any important files from the system.  

Change DNS Servers

Since Discord requires stable network connectivity, it might not work if problems occur on the network’s end. When this happens, you can modify the DNS server address in Xbox “Network” settings to reliable public servers, for example, Google Public DNS.

Look For Discord Updates

We noticed that the Discord app began behaving unusually when we did not install the latest app updates on our Xbox. It is ideal to keep the games and apps on your console up-to-date to avoid malfunctions. Go to the “Microsoft Store” on your Xbox and search “Discord.” If an “Update” option is available, install them.

Tip: Always install the latest update for Discord, as a new update brings fixes for issues that users are facing.

Reconnect Discord And Xbox Accounts

Discord may also not function properly on Xbox if the connection between two accounts is disrupted for some reason. Hence, re-linking both accounts resumed the app’s usual performance on our console.

Here are the steps to reconnect your Discord profile to Xbox:

  1. Launch the Xbox “Settings” page.
  2. Select “Account” from the left menu and pick “Linked Social Accounts.”
    Linked Accounts
    Linked Accounts (Image By Tech4Gamers)
  3. Click on the “Unlink” button for “Discord.”
    Unlink Accounts
    Unlink Accounts (Image By Tech4Gamers)
  4. Once unpaired, click the “Link” option.
    Link Accounts
    Link Accounts (Image By Tech4Gamers)
  5. You can install the Xbox app on your phone, log in with the same credentials, and scan the displayed QR Code with the app to link accounts.
  6. If you do not want to use the above method, hit “Continue On Console.”
    Continue On Console
    Continue On Console (Image By Tech4Gamers)
  7. It will open the “Microsoft Edge” screen where you can enter the Discord credentials and “Log In.”
    Enter Credentials
    Enter Credentials (Image By Tech4Gamers)
  8. Follow the on-screen prompts to connect your two accounts.
    Connecting Accounts
    Connecting Accounts (Image By Tech4Gamers)

Turn Off Parental Controls

Check if parental restrictions are enabled on your console and turn them off to enjoy a seamless Discord experience on Xbox.

Below are the steps to disable Parental Controls on your Xbox:

  1. Go to the “Account” tab on the “Settings” menu.
  2. Choose “Family Settings.”
    Family Settings
    Family Settings (Image By Tech4Gamers)
  3. Select the first option, “My Sign In, Security, And Pass Key.”
    Security Options
    Security Options (Image By Tech4Gamers)
  4. Pick “Change My Sign In And Security Preferences.”
    Change Preference
    Change Preference (Image By Tech4Gamers)
  5. Proceed with “No Barriers.”
    No Barriers
    No Barriers (Image By Tech4Gamers)

Update Xbox OS

Like app updates, you must keep your Xbox in line with recent software updates. Newer OS updates offer better performances, improved security, and more functionality to prevent system errors and in-app failures. Therefore, run an Xbox update if available. 

 Important: Make sure to regularly check for new Xbox updates to keep things running smoothly.  

Reinstall Discord

Another solution that worked for our team was reinstalling the app. Discord or other app files may become a victim of glitches, bugs, or corrupt data. Therefore, reinstalling Discord from scratch will clear all the previous data to install a fresh batch.

Use this method to reinstall Discord on your Xbox:

  1. Access the “Homescreen” and choose the tile that reads “My Games And Apps.”
    My Games And Apps
    My Games And Apps (Image By Tech4Gamers)
  2. Highlight “Apps” on the left pane and find “Discord” in this section.
  3. Select “Discord” by pressing the “A” button on the Xbox controller.
    Xbox Apps
    Xbox Apps (Image By Tech4Gamers)
  4. A pop-up menu should appear on your screen. Hit “Uninstall.”
    Uninstall (Image By Tech4Gamers)
  5. Go with “Uninstall All” to confirm the deletion of the Discord app.
    Uninstall All
    Uninstall All (Image By Tech4Gamers)
  6. Once deleted, wait for about 2 minutes.
  7. Now, head to the “Microsoft Store” and reinstall the app.

Log In With A Different Profile

Xbox profile glitches are a common reason some apps or games may not work on your console. If you have an alternate profile, sign in with that or create a new Xbox account to see if Discord is running fine on those. 

Reset Xbox

There are two ways to reset an Xbox console; a soft reset that lets you keep your games and data and a hard reset that wipes everything from the console and returns it to factory settings. We suggest you try the soft reset first and then the hard reset if the error stays unresolved.

WARNING: Make sure to backup your data, as resetting the console will delete everything.

Frequently Asked Questions

Why Is Discord Not Working On My Xbox?

The app may fail to work due to corrupt files, outdated app/OS versions, or poor internet connectivity.

How Do I Resume Discord’s Working?

Reinstall the app, power cycle your console and router, and sign in from a different user profile to use Discord.

Will Reinstalling Discord Erase My Profile Data?

No, reinstalling does not affect your Discord profile’s data in any way.

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