Computer Won’t Connect To Internet But Others Will [FIXED]

In case you were wondering, “Why my computer won’t connect to the internet, but others will,” it is because your computer may have misconfigured settings or problems with the internet, such as weak signals. 

Key Takeaways

• The problem may arise due to weak internet, server faults, misconfigured DNS, and more.
• Power cycle the router, use a wired connection, or clean boot your PC to resume the internet connection.
• Refer to your ISP or take the computer to a technician if nothing solves the problem.

Why Won’t My Computer Connect To The Internet?

Multiples reasons can prevent your computer from connecting to the internet, for example;

• Poor internet connection.
• Network server outages.
• Incorrect network settings on your computer.
• Enabled proxy or VPN.
• Malware or virus in the computer.
• Outdated or faulty Network Adapter.

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You might see a few error messages on your screen indicating a failure to connect to the internet, such as;

• Can’t connect to this network.
• There is no internet connection.
• No internet, secured.

How To Fix “My Computer Won’t Connect To The Internet But Others Will” Error?

Start the troubleshooting by power cycling the PC, reconnecting to the internet, and if these basic fixes do not work, proceed to other methods in this guide.

Switch Internet Connection

Firstly, we must determine whether the trouble persists within the internet router or the PC. So, use an alternative connection, for example, another WiFi or a hotspot from your mobile phone. If the PC successfully connects to another connection, the issue might persist in the router. 

Therefore, power cycle the internet router or contact your Internet Service Provider (ISP) to verify if there are any ongoing problems on their end.

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Modify DNS Settings

The first thing we did was modify the DNS server settings on our computer. To resolve the error, we switched it to Google’s Public DNS, CLoudfare DNS, and other servers.

Update Your Windows

You must always keep Windows up-to-date with the latest versions on your computer. Thus, search for and install any relevant Windows updates that are available.

Scan For Malware And Virus

If your computer is affected by malware or virus, it will be hit by several errors and system malfunctions, such as not connecting to the internet. You can use Microsoft Defender Offline or third-party antivirus, like McAfee, to eliminate them.

Use Ethernet Connection

If the computer fails to connect to the internet via WiFi, opt for an Ethernet connection using a compatible cable. Switching to a wired connection resolved the error on our end.

Clear DNS Cache

Clearing the DNS cache deletes the old and corrupt data regarding websites, online apps, and software you visit and install. Consequently, you will have space to store updated information.

Run SFC And DISM Scans

System File Checker (SFC) scans the computer for corrupt or missing files and repairs them if found. Similarly, Deployment Image Servicing And Management (DISM) search for any errors related to the Windows OS and helps in resolving them.

Here are the steps and all the codes you need for this process:

1. Go to the “Search Bar” and type “cmd.”
2.  Run the “Command Prompt” in “Administrator Mode.”

   

3. Once opened, execute these commands individually one after another:
   sfc/scannow
   dism/online/cleanup-image /checkhealth 
   dism/online/cleanup-image /scanhealth
   
   dism/online/cleanup-image /restorehealth

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Reset Internet Settings

Again, launch “Command Prompt” and type the code, “netsh winhttp import proxy source=ie.” Your internet settings will reset after the process completes. Now, try connecting to the internet. This was one of the methods that worked for us in restoring the internet on our computer.

Roll Back Driver

If you have recently updated the Network driver, it may be possible that the updates did not install properly or there were some issues in it. Consequently, roll back the driver to the previous version and see if you can connect to the internet.

Here is how you can roll back the network driver:

1. Right-click on the “Start” button in the “Taskbar.”
2. Navigate to and select “Device Manager.”

   

3. Expand the “Network Adapter” and right-click on the relevant adapter.

   

4. Do right-click on the connected network adapter and select “Properties.”

   

5. Access the “Driver” tab from the upper panel and look at the “Roll Back Driver” option.
6. You should be able to click on it if you recently updated the network driver. Otherwise, the feature will not be clickable.
7. So, “Roll Back The Driver” if the option is available on your end.

   

Disable VPN

Disabling VPN was one of the fixes that worked for our team in resolving the “My Computer Won’t Connect To The Internet But Others Will” issue. 

Turn Off Proxy

Using proxy servers on the computer can interfere with internet connectivity, leading to connection errors, slower performance, and other network hindrances. 

You can turn off Proxy on your computer with this method:

1. Access the “Control Panel” on your computer.

   

2. Head to “Network And Internet.”

   

3. Pick “Internet Options” on this screen.

   

4. Now, open the “Connections” tab and click “LAN Settings.”

   

5. If there is a tick in the “Proxy Server” section beside the message “Use Proxy Server For Your LAN,” remove it.
6. Choose “OK.”

   

7. In the subsequent window, press “Apply” followed by “OK.”

Update Network Adapter

A network adapter is a hardware that lets your computer connect to the internet, aiding in transferring data and signals. Hence, we always keep it updated to avoid hassles with the internet.

Use these instructions to update Network Adapter:

1. Select “Update Driver” from the sub-menu for “Network Adapters.”

   

2. In the following box, click “Search Automatically For Drivers.”

   

3. Install the updates if detected.

Reinstall Network Adapter

You can also reinstall the network adapter driver to remove any built-up glitches or bugs. Besides this, read our guide on choosing the right CPU for your PC.

This is how you can quickly reinstall Network Adapter:

1. Choose “Uninstall Device” from the mini-menu that appears when you right-click on the relevant “Network Adapter.”

   

2. Restart the computer, and it will automatically install a fresh network adapter version.

Adjust The Date And Time

Incorrect date and time settings can cause a clash in data transmission between the computer and the network. The clock on your computer should always be aligned with the Network Time Protocol (NTP) to prevent connection errors.

Use these instructions to ensure the correct date and time settings on your computer:

1. Choose “Clock And Region” on the “Control Panel” menu.

   

2. Click “Set The Time And Date” under the “Date And Time” section.

   

3. In the “Date And Time” tab, select “Change Time Zone.”

   

4. Pick the correct “Time Zone” from the dropdown and press “OK.”

   

Clean Boot Your Computer

When we started our computer in Clean Boot mode, it launched with the essential drivers and startup programs. Therefore, we could identify if any conflicting software or unsafe files were the reason why the computer won’t connect to the internet, but others will.

Below are the detailed steps to clean boot a computer:

1. Launch the “Run” box with the “Windows+R” keys.

   

2. Search “msconfig” to access the “System Configuration” menu.

   

3. Select the “Services” tab.
4. Put a mark beside “Hide All Microsoft Services.”
5. Click “Disable All.”

   

6. Now, switch to the “Startup” tab.
7. Hit “Open Task Manager.”

   

8. Right-click on each program from the list and “Disable” from the mini-menu.

   

9. Once you have disabled all the active programs, return to the “System Configuration” window and hit “OK.”
10. Restart your computer.

Restart Network Setup Service

Restarting the Network Setup Service is another method for resolving connectivity problems we tested. Performing this eliminates temporary clashes or bugs within the service that may impact its operation.

You can configure Network Setup Service in this way:

1. Type “Services” in the “Search Bar” box and open the relevant results.

   

2. You should see the “Services” window.
3. Find “Network Setup Service” and double-click on it.

   

4. In the “General” tab, select “Automatic” in the “Startup Type” dropdown.
5. Press “Start,” followed by “Apply,” and “OK.”

   

6. Next, go to “Recovery.”
7. Choose “Restart The Service” from the “First Failure” dropdown.
8. “Apply” the changes and then press “OK.”

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Use Troubleshooters

To identify and fix issues with internet connectivity, we utilized two built-in troubleshooters on the Windows computer, Internet Connections and Network troubleshooters.

Troubleshoot using the steps mentioned below:

1. Open the “Settings” page and go to “Update And Security.”

   

2. Scroll to the “Troubleshoot” option on the left pane and select it.
3. Choose “Additional Troubleshooters.”

   

4. Click on “Internet Connections” and “Run The Troubleshooter.”

   

5. Let the scanning complete.
6. The troubleshooter will identify and fix any persisting issue or prompt you to take the necessary steps to resolve it.
7. Repeat these steps for the “Network Adapter” troubleshooter.