SOLVED: The Remote Device Won’t Accept The Connection Error

The error “Remote device or resource won’t accept the connection” is a connection error. It appears when a browser displays a “Web page cannot be displayed” notification and users try to run a network troubleshooter. It usually affects all the browsers.

Key Takeaways

• The error results from connectivity issues, won’t let you use the internet, and appears when you run the Network Diagnostics Tool.
• Antivirus software, wrong proxy settings, bugs in OS, or incompatible drivers may be to blame for the remote device or resource refusing to accept the connection.
• Resetting web browsers, turning off the proxy, forcing group policy updates, or reverting the IP address to default.

What Does The Connection Error Mean?

The connection error appears when there is a problem with the network connection between two devices. It also prevents you from using the internet and won’t let any browser establish a link.

Those who experience the error will see the following error message:

Causes 

The following list includes a few of the error’s common causes:

• Incorrect internet settings.
• Enabled proxy, antivirus, or firewall.
• Conflicting third-party apps.
• Bug in the OS version.
• Web browser settings are out.
• The remote device is offline or unavailable.
• Network congestion.
• Issues with the drivers.

How To Fix The “Remote Device Won’t Accept The Connection” Error

The following are the fixes to resolve the connection error:

1. Clear Browser Cache
2. Reset Web Browser
3. Reset Internet Settings
4. Update Network Drivers
5. Disable Proxy
6. Disable Firewall
7. Update Group Policies
8. Uninstall Conflicting Apps
9. Uninstall Recent Windows Updates

But, before we start with the technical methods, try some basic troubleshooting steps cause this error could be temporary.

• Restarting and power cycling the PC and router/modem.
• Check devices and cables. If the problem is physical, get it fixed or replaced.
• Check if all the network devices are experiencing the connection problem or if it is only one device. You should contact your ISP if all the devices and browsers are affected.

If you have figured out the issue and the error is gone, then you are good to go; otherwise, start working around the methods explained below:

Clear Browser Cache

If you are facing this error on any specific web browser, clearing the browser cache will help eliminate the connection error, as some cookie settings and saved caches can be the culprit.

Reset Web Browser

Resetting the browser may help, as corrupt or misconfigured browser settings can be the source of connection problems. Following are the methods for the browsers that are commonly used:

Internet Explorer

Through the following instructions, you can reset Internet Explorer settings:

1. Open Internet Options by going to the Start menu.
2. Jump to the Advanced tab and hit Reset to return to default settings.
3. You will see a confirmation pop-up to reset the browser.

Google Chrome

Follow these instructions to reset Chrome:

1. Go to the browser and look at the right of the screen to find a three-dotted icon.

   

2. Jump to Settings and open Reset settings.

   

3. Now, click on Reset settings to get back to default.

   

4. A prompt will appear for the confirmation. Confirm your action and restart Chrome.

   

Microsoft Edge

The steps listed below are to reset Edge:

1. Go to the Edge browser and look at the top-right for a three-dotted icon.

   

2. Jump to Settings.

   

3. Open Reset settings and opt for Restore settings to their default values option.

   

4. You will get a pop-up requesting your confirmation before resetting Edge.

   

Mozilla Firefox

Here are the steps to reset Mozilla Firefox:

1. Find and click the hamburger symbol at the top of the screen.

   

2. Jump to Help.

   

3. Select Troubleshoot Mode.
   

   

4. Now, find the Refresh Firefox option on the right side.

   

5. Click on it, followed by a confirmation to reset Firefox.
6. Now, restart Firefox and surf to check if the error is fixed.

Reset Internet Settings

Problems with your PC’s IP address, incorrect network settings, or DNS cache can prompt the connection error. You must reset the TCP/IP stack DHCP parameters and clear the DNS cache.

Here are the steps to reset your internet connection:

1. Open Run by pressing Windows+R together on the keyboard.
2. Type cmd and hit Ctrl+Shift+Enter together.
3. When UAC prompts for confirmation, hit Yes.
4. The commands listed below should be copied and pasted into the dialogue box, one at a time, and Enter after each:
   ipconfig /release
   ipconfig /flushdns
   ipconfig /renew
   netsh winsock reset
   netsh int ip reset

When the process completes, look for the error if it has gone.

Also Read: Windows 11 Stuck On Restarting Screen

Update Network Drivers

An incompatible network driver could be to blame if your PC has a connection error.

Here’s how to update the network driver:

1. Click the Start menu and jump to Device Manager.

   

2. Please open it and then jump to Network Adapters.

   

3. Look for the wireless adapter of your system, click on it and then opt for the Update driver option.

   

4. You will see the option to Search automatically for drivers on another screen. Click on it.

   

Installation of the latest drivers will start on your PC. Following the update, restart the computer and check if the connection is fixed.

Disable Proxy

A proxy server could have an impact on internet connection. The error could be resolved by turning off proxy settings.

Here are the instructions to disable the proxy:

1. Launch the Start menu, enter Internet Options, and click on it.

   

2. Go to the Connections and then LAN settings.

   

3. You’ll see an option: Use a proxy server for your LAN, uncheck it.

   

4. Now, click OK to disable Proxy.

Disable Firewall

Windows firewall handles incoming and outgoing data, which might prevent remote devices from connecting. Try deactivating the firewall to resolve the error.

Update Group Policies

You can see the connection issue if you try to connect to a server. You can resolve the error by updating group policies.

Here are the steps to update group policies:

1. Click on Windows Start and find Command Prompt.

   

2. Open it as soon as you see the app in the results.
3. Copy command: gpupdate /force and paste it into the dialogue box.
4. Hit Enter to run the command.

When the command is executed successfully, look for the error if it is eliminated or not. Restarting the PC is not necessary after this!

Uninstall Conflicting Apps

Sometimes, there are third-party apps that create conflicts within the system files and result in triggering errors.

Here’s how to uninstall applications that conflict with the system:

1. Hit Windows+R on the keyboard together to access the Run dialogue box.
2. Copy appwiz.cpl and paste it in the dialogue box, then hit Enter.

   

3. Now, look for the programs you installed, after which the error started appearing and select them.
4. Hit Uninstall.

   

5. To finish the procedure, comply with the steps on the screen.

Uninstall Recent Windows Updates

Updating Windows can cause some incompatibility issues with other drivers and programs. If you get a connection error after installing new updates, revert to the old version.

Here are the steps to uninstall updates:

1. Navigate to Windows settings, then select Windows Update.

   

2. Jump to Update history.

   

3. Scroll down and select Uninstall updates.

   

4. Look for the latest update, click Uninstall, and then Next.

   

5. A prompt will appear for the confirmation. Again, click on Uninstall.

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Arsalan Shakil

[Errors Troubleshooting Expert]

Arsalan Shakil (aka GuyThatDoesEverything on YouTube) is a PC Tech Enthusiast and Electronic Geek. With over 10+ years of experience in Electronics, he then decided to explore Software Engineering to design embedded products and automate existing hardware solutions. 

When he started tearing down old cameras to understand how they worked, he was shocked (literally, when he got zapped by a flash discharge capacitor), giving him the power (debatable) to fall in love with videography/photography. He also started making some fun videos that later became YouTube tech reviews.

Skills:

• 10+ years of experience in Electronics design, embedded solutions, and prototyping
• Majored in Software Engineering
• Research paper publication in IEEE for Embedded Military Uniform & LoRa WAN wireless technology
• Specialized in IoT Solutions
• PC Enthusiast & PC Modder

In his local region, he’s known to expose cheap PSU brands, often claiming fake certification or false claims on the box. He’s a true nerd and needed some friends in his life. Then he met some guys who work at Tech4Gamers, and they also came out to be equal nerds who suggested he join Tech4Gamers as a Hardware Expert.