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SOLVED: The Remote Device Won’t Accept The Connection Error

Clearing browser cache, resetting web browser settings, disabling antivirus, firewall or proxy and updating group policies are the some of the methods to fix the error.

The error “Remote device or resource won’t accept the connection” is a connection error. It appears when a browser displays a “Web page cannot be displayed” notification and users try to run a network troubleshooter. It usually affects all the browsers.

Key Takeaways

  • The error results from connectivity issues, won’t let you use the internet, and appears when you run the Network Diagnostics Tool.
  • Antivirus software, wrong proxy settings, bugs in OS, or incompatible drivers may be to blame for the remote device or resource refusing to accept the connection.
  • Resetting web browsers, turning off the proxy, forcing group policy updates, or reverting the IP address to default.

What Does The Connection Error Mean?

The connection error appears when there is a problem with the network connection between two devices. It also prevents you from using the internet and won’t let any browser establish a link.

The Remote Device Won't Accept The Connection
The Remote Device Won’t Accept The Connection – Image Credits (Tech4Gamers)

Those who experience the error will see the following error message:

Error Message: The remote device or resource won’t accept the connection.


The following list includes a few of the error’s common causes:

  • Incorrect internet settings.
  • Enabled proxy, antivirus, or firewall.
  • Conflicting third-party apps.
  • Bug in the OS version.
  • Web browser settings are out.
  • The remote device is offline or unavailable.
  • Network congestion.
  • Issues with the drivers.

How To Fix The “Remote Device Won’t Accept The Connection” Error

The following are the fixes to resolve the connection error:

  1. Clear Browser Cache
  2. Reset Web Browser
  3. Reset Internet Settings
  4. Update Network Drivers
  5. Disable Proxy
  6. Disable Firewall
  7. Update Group Policies
  8. Uninstall Conflicting Apps
  9. Uninstall Recent Windows Updates

But, before we start with the technical methods, try some basic troubleshooting steps cause this error could be temporary.

  • Restarting and power cycling the PC and router/modem.
  • Check devices and cables. If the problem is physical, get it fixed or replaced.
  • Check if all the network devices are experiencing the connection problem or if it is only one device. You should contact your ISP if all the devices and browsers are affected.

If you have figured out the issue and the error is gone, then you are good to go; otherwise, start working around the methods explained below:

Clear Browser Cache

If you are facing this error on any specific web browser, clearing the browser cache will help eliminate the connection error, as some cookie settings and saved caches can be the culprit.

Reset Web Browser

Resetting the browser may help, as corrupt or misconfigured browser settings can be the source of connection problems. Following are the methods for the browsers that are commonly used:

Internet Explorer

Through the following instructions, you can reset Internet Explorer settings:

  1. Open Internet Options by going to the Start menu.
  2. Jump to the Advanced tab and hit Reset to return to default settings.
  3. You will see a confirmation pop-up to reset the browser.

Google Chrome

Follow these instructions to reset Chrome:

  1. Go to the browser and look at the right of the screen to find a three-dotted icon.
    Three Dots
    Three Dots – Image Credits (Tech4Gamers)
  2. Jump to Settings and open Reset settings.
    Reset Settings
    Reset Settings – Image Credits (Tech4Gamers)
  3. Now, click on Reset settings to get back to default.
    Restore To Default
    Restore To Default – Image Credits (Tech4Gamers)
  4. A prompt will appear for the confirmation. Confirm your action and restart Chrome.
    Reset Chrome
    Reset Chrome – Image Credits (Tech4Gamers)

Microsoft Edge

The steps listed below are to reset Edge:

  1. Go to the Edge browser and look at the top-right for a three-dotted icon.
    Edge Three Dots
    Edge Three Dots – Image Credits (Tech4Gamers)
  2. Jump to Settings.
    Edge Settings
    Edge Settings – Image Credits (Tech4Gamers)
  3. Open Reset settings and opt for Restore settings to their default values option.
    Edge Restore Setting
    Edge Restore Setting – Image Credits (Tech4Gamers)
  4. You will get a pop-up requesting your confirmation before resetting Edge.
    Edge Reset
    Edge Reset – Image Credits (Tech4Gamers)

Mozilla Firefox

Here are the steps to reset Mozilla Firefox:

  1. Find and click the hamburger symbol at the top of the screen.
    Hamburger Icon
    Hamburger Icon – Image Credits (Tech4Gamers)
  2. Jump to Help.
    Mozilla Help
    Mozilla Help – Image Credits (Tech4Gamers)
  3. Select Troubleshoot Mode.

    Troubleshoot Mode
    Troubleshoot Mode – Image Credits (Tech4Gamers)
  4. Now, find the Refresh Firefox option on the right side.
    Restart Firefox
    Restart Firefox – Image Credits (Tech4Gamers)
  5. Click on it, followed by a confirmation to reset Firefox.
  6. Now, restart Firefox and surf to check if the error is fixed.

Reset Internet Settings

Problems with your PC’s IP address, incorrect network settings, or DNS cache can prompt the connection error. You must reset the TCP/IP stack DHCP parameters and clear the DNS cache.

Here are the steps to reset your internet connection:

  1. Open Run by pressing Windows+R together on the keyboard.
  2. Type cmd and hit Ctrl+Shift+Enter together.
  3. When UAC prompts for confirmation, hit Yes.
  4. The commands listed below should be copied and pasted into the dialogue box, one at a time, and Enter after each:
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew
    netsh winsock reset
    netsh int ip reset

When the process completes, look for the error if it has gone.

Also Read: Windows 11 Stuck On Restarting Screen

Update Network Drivers

An incompatible network driver could be to blame if your PC has a connection error.

Here’s how to update the network driver:

  1. Click the Start menu and jump to Device Manager.
    Device Manager
    Device Manager – Image Credits (Tech4Gamers)
  2. Please open it and then jump to Network Adapters.
    Network Adapter
    Network Adapter – Image Credits (Tech4Gamers)
  3. Look for the wireless adapter of your system, click on it and then opt for the Update driver option.
    Update Driver
    Update Driver – Image Credits (Tech4Gamers)
  4. You will see the option to Search automatically for drivers on another screen. Click on it.
    Search Automatically
    Search Automatically – Image Credits (Tech4Gamers)

Installation of the latest drivers will start on your PC. Following the update, restart the computer and check if the connection is fixed.

Disable Proxy

A proxy server could have an impact on internet connection. The error could be resolved by turning off proxy settings.

Here are the instructions to disable the proxy:

  1. Launch the Start menu, enter Internet Options, and click on it.
    Internet Options
    Internet Options – Image Credits (Tech4Gamers)
  2. Go to the Connections and then LAN settings.
    LAN Settings
    LAN Settings – Image Credits (Tech4Gamers)
  3. You’ll see an option: Use a proxy server for your LAN, uncheck it.
    Uncheck Proxy
    Uncheck Proxy – Image Credits (Tech4Gamers)
  4. Now, click OK to disable Proxy.

Disable Firewall

Windows firewall handles incoming and outgoing data, which might prevent remote devices from connecting. Try deactivating the firewall to resolve the error.

WARNING: It is not preferred to leave the firewall turned off for a long period, so make sure to activate it instantly after trying the method.

Update Group Policies

You can see the connection issue if you try to connect to a server. You can resolve the error by updating group policies.

Here are the steps to update group policies:

  1. Click on Windows Start and find Command Prompt.
    CMD – Image Credits (Tech4Gamers)
  2. Open it as soon as you see the app in the results.
  3. Copy command: gpupdate /force and paste it into the dialogue box.
  4. Hit Enter to run the command.

When the command is executed successfully, look for the error if it is eliminated or not. Restarting the PC is not necessary after this!

Uninstall Conflicting Apps

Sometimes, there are third-party apps that create conflicts within the system files and result in triggering errors.

Here’s how to uninstall applications that conflict with the system:

  1. Hit Windows+R on the keyboard together to access the Run dialogue box.
  2. Copy appwiz.cpl and paste it in the dialogue box, then hit Enter.
    appwiz in Run
    appwiz – Image Credits (Tech4Gamers)
  3. Now, look for the programs you installed, after which the error started appearing and select them.
  4. Hit Uninstall.
    Uninstall Program
    Uninstall Program – Image Credits (Tech4Gamers)
  5. To finish the procedure, comply with the steps on the screen.

Uninstall Recent Windows Updates

Updating Windows can cause some incompatibility issues with other drivers and programs. If you get a connection error after installing new updates, revert to the old version.

Here are the steps to uninstall updates:

  1. Navigate to Windows settings, then select Windows Update.
    Windows Update
    Windows Update – Image Credits (Tech4Gamers)
  2. Jump to Update history.
    Update History
    Update History – Image Credits (Tech4Gamers)
  3. Scroll down and select Uninstall updates.
    Uninstall Updates
    Uninstall Updates – Image Credits (Tech4Gamers)
  4. Look for the latest update, click Uninstall, and then Next.
    Uninstall Now
    Uninstall Now – Image Credits (Tech4Gamers)
  5. A prompt will appear for the confirmation. Again, click on Uninstall.

Common Questions Answered

What does the Windows 11 error “the remote device won’t accept the connection” mean?

It means you can not connect to a network or a server, and the error could be due to client-side or server-side issues. You won’t be able to do internet surfing, which appears when you run the Windows Network Diagnostics Tool to troubleshoot network problems.

What are the causes behind the connection problem of remote devices?

Incorrect browser settings, incompatible or corrupt drivers, conflicting third-party programs, or misconfigured internet settings are some of the leading causes of the error.

How to fix the connection error?

You can fix this error by resetting the web browser or clearing caches, updating group policies, uninstalling conflicting apps, or disabling proxy, antivirus, or firewall.

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