FIXED: The Computer Did Not Resync, No Data Was Available

“The computer did not resync because no time data was available” error occurs when you’re using a Microsoft Windows Server computer and try to sync its time data with an external source. The error can usually be fixed by modifying the registries. 

Also Read: Windows Could Not Prepare Computer To Boot Installation Error

Key Takeaways 

• The error occurs whenever the user tries to sync the time data of their computer while using a Microsoft Windows Server. 
• Corrupted group policies, improper registries, and time server issues are some of the reasons behind this issue. 
• You can fix this error by modifying registries, changing group policies, running windows time service commands, and more. 

What Causes The Error? 

Here are the potential reasons for the above error on Windows: 

• Improper group policy configurations for Windows Time Service. 
• Improper Registry Configuration. 
• Trying to connect to a time server that doesn’t have Windows OS. 
• Issues with the time server. 

How To Fix “The Computer Did Not Resync Because No Time Data Was Available” Error? 

There are a few essential troubleshooting methods that you can try out to see if you can fix the error.

Editing Registry Keys 

The best way to get rid of the “the computer did not resync because no time data available” error is to change registry keys which helps you to connect the Windows time sync server properly. Here is how you can do it. 

1. Open the Run dialog box by pressing Win+R, type “regedit” in it, and hit Enter to open Registry Editor.

   

2. Now, follow this path from the menu to the left; HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters

   

3. Look for the Type file, then right-click on it and select Modify from the mini-menu. If no value data is available, select the proper type, like NT5DS, NTP, and others. And click OK. 
4. Restart your PC and check if the problem persists. 

Changing Local Group Policy Editor 

Like changing Registry keys, you can also modify group policy options to resolve the error. Here are the steps you can follow to change the group policy.   

1. Open Run Command by pressing Windows + R key together, type “gpedit.msc” in it, and press Enter to open Local Group Policy Editor.

   

2. Double-click on Administrative Templates under Computer Configuration on the left side of the Local Group Policy Editor. 
3. Now, click on System and then select Windows Time Service. 
4. Then, double-click on Global Configuration Settings, check Not Configured, click on Apply and connect OK. 
5. Under Windows Time Service, click on Time Providers.

   

6. Once you have opened this option, choose “Not Configured” for all three settings; Enable Windows NTP Client, Configure Windows NTP Client, and Enable Windows NTP Server.

   

7. Click on Apply and then click OK. 
8. Then, restart your PC. 

Run Windows Time Service Command 

Because of no time data availability, one of the most appropriate solutions to the “PC didn’t resync” error is to run the windows time service command. 

1. Press the Windows key and search for Command Prompt. Then click on Run as administrator.

   

2. Click on the User account control prompt, and hit the Yes option. 
3. Now type the command below and press the Enter key to execute it. 

In case you’re using the older Windows version, to resolve the issue, use the Windows + R keys simultaneously to open the Run dialogue box. Type in “cmd” and press the Ctrl + Shift + Enter keys to run the Command prompt as an admin. 

If you find the method mentioned above not working, go for the other solutions discussed below. Furthermore, you might want to check out our guide on how to fix the NVIDIA user account locked issue. 

Restart Windows Time Service 

This error may also arise due to some issues with the Windows Time Service. So, what you can do is restart and re-register the Windows Time Service. To do this, 

1. Launch the Run utility using the same Windows + R keys and then type “services.msc” and press Enter to open the Services window.

   

2. Search for Windows Time Service on the list, double-click, and choose Windows Time properties from the menu.

   

3. After opening properties, notice if the service is already started. If yes, stop the service status by hitting the Stop button. 
4. Now press the Start option to rerun it, but ensure that you have previously selected the Startup type to be automatic.  
5. Once the service status starts running again, hit the Apply option and click OK to save changes. 
6. Another possible scenario is that when you click on the Start option, you may find an error message which says, 

Windows could not start the service on the Local computer. Error 1079. 

If you see this error message on the screen, then follow the steps mentioned as under; 

1. Follow the same 1-3 steps to open Windows Time Service’s Properties. Click on the Log on tab beside the General tab and hit the Browse option. 
2. Type in your account details in the “Enter the object name to select” entry box, press the Check names and hold back until the title becomes available. 
3. Proceeding with the password, click on OK. Now the service should start smoothly. 

Disable Windows Defender Firewall (Not Recommended). 

One of the possible reasons for this issue could be some changes in the Windows Defender Firewall settings. We do not suggest you disable Windows Defender as the name implies; it protects the computer from malicious software. For some point in time, you should disable Windows Defender and then re-activate it again. 

1. To Disable, click on Windows +I Keys in combination to open Settings. 
2. In the Update and Security option, click on Windows Security, shown on the left-hand side of the screen.

   

   

3. Under Virus and threat protection, hit on the Manage settings. 
4. Finally, switch off the toggle bar for Real-time protection and press Yes.

Reconfigure Windows Time Service 

It could be that the “The computer did not resync because no time data was available” is occurring due to problems with the Windows Time Service. In that case, you can try reconfiguring the service and check if the issue gets resolved. Doing this is pretty simple:

1. Run the Command Prompt by searching for it in the Start menu.

   

2. Now enter and execute these commands one by one. 
   Net Stop W32time
   W32tm.exe /unregister
   W32tm.exe /register
   Net Start W32time
3. Close the Command Prompt and restart your PC.

Doing this should reconfigure your Windows Time Service and fix the issue. 

Final Thoughts 

This was everything you need to know about the “the computer did not resync because no time data was available” error. The methods explained in this guide will hopefully be able to help you in resolving this issue. Also, check out our How To Reset PC: The Definitive Guide and Intel WiFi AX201 Not Working guides. 

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