GuidesError FixesSOLVED: PS4 Won't Turn ON

SOLVED: PS4 Won’t Turn ON [2023]

Learn how to solve the issue by testing the power cable, checking the HDMI connection, cleaning dust, and more!

Gamers around the globe have cherished the PS4 as an adored gaming console, delivering endless hours of entertainment. However, encountering a frustrating issue where the PS4 won’t turn on can quickly damage your gaming experience. This common problem can leave users puzzled and seeking solutions.

Key Takeaways

  • The PS4 might not turn on due to power supply issues, hardware malfunctions, software glitches, or overheating problems.
  • Before delving into advanced troubleshooting, there are some quick fixes and basic checks you can perform. These include checking the power connection, verifying the power indicator light status, and powering off and on again.
  • If the basic checks and troubleshooting steps don’t resolve the issue, it may be necessary to implement advanced troubleshooting, seek professional help or consider repair or replacement options.

Possible Causes Of PS4 Not Turning On

Some common causes that won’t let the PS4 turn ON include:

  • Power Supply Issues: Problems with the power cord, faulty power outlet, or a malfunctioning power supply unit can prevent the PS4 from powering on.
  • Hardware Malfunctions: Issues with the internal components, such as the motherboard or hard drive, can lead to the console not turning on.
  • Software Glitches: Software bugs or corrupted system files can cause the PS4 to fail during boot-up.
  • Overheating Problems: Excessive heat buildup can trigger safety measures that prevent the PS4 from turning on to avoid damage to the system.

Quick Fixes And Basic Checks

When faced with the frustrating issue of your PS4 not turning on, there are a few quick fixes and basic checks you can perform before delving into more advanced troubleshooting. These simple steps may help swiftly identify and resolve the problem, saving you time and effort.

Checking The Power Connection

The first thing to do is ensure that the power cable of your PS4 is securely plugged in. Sometimes, the cable can become loose due to accidental tugs or movements, causing power disruption.

Inspect the cable connections at both ends, ensuring they are firmly seated. If all seems to be in order, attempt connecting the cable to an alternate power source to rule out the chance of a defective outlet.

Power Cable
Properly Plug In The PS4 Power Cable – Image Credits [YT/TronicsFix]

Verifying The Power Indicator Light Status

The power indicator light on the front of your PS4 serves as a helpful indicator of its current state. When the console functions correctly, the light usually emits a solid white color.

It could signify an underlying issue if you notice no light or the light blinks. Please pay close attention to the power indicator light’s behavior and note it for further troubleshooting.

Powering Off And On Again

Sometimes, the simplest solution can prove effective. Hold the power button for at least seven seconds to initiate the desired action on your PS4 console until you perceive an audible beep. This action will force the console to power down completely.

Once it is off, wait a few seconds before pressing the power button again to turn it back on. This method may help resolve minor glitches or temporary power disruptions.

PS4 Not Working On Fixes

When your PS4 doesn’t turn on, it’s important to follow a systematic approach to identify and resolve the underlying issue. The following set of troubleshooting steps will aid you in diagnosing and potentially resolving the problem.

Power Supply

Troubleshooting the power supply is essential in addressing the issue of a PS4 not turning on. The important steps to perform while troubleshooting the problems caused due to power supply include:

Troubleshooting The Internal Power Supply

One of the primary reasons for this problem is a power supply issue. Opening the PS4 console and working with its internal components should be done with caution and only by those comfortable with electronics.

To troubleshoot the internal power supply:

  1. Power off the PS4 and unplug it from the power source.
  2. Refer to the manufacturer’s instructions or conduct a thorough search for a reliable guide on how to open the PS4 console.
  3. To access the internal components, carefully open the PS4 console while taking the proper steps.
  4. Inspect the power supply unit for visible damage, such as burnt marks, loose connections, or bulging capacitors.
    Internal Power Supply
    Inspect The Internal Power Supply Carefully – Image Credits [YT/How-FixIT]
  5. If any physical damage or loose connections are identified, consult a professional for repair or consider replacing the power supply unit.

Testing The Power Cable And Power Outlet

Sometimes, the power cable may be faulty, or the power outlet might not deliver adequate power. This helped us with solving the issue. 

To determine if either of these is causing the issue, follow these steps:

  1. Try using a different power cable, preferably one known to function properly.
  2. Connect the alternative power cable to the PS4 console.
  3. Plug the alternative power cable into a different power outlet you know works correctly.
  4. Attempt to turn on the PS4 with the new power cable and power outlet.

If the PS4 powers on using the alternative power cable and outlet, the original power cable or power outlet was the source of the problem.

Using A Surge Protector Or UPS

To safeguard the PS4 against power fluctuations and electrical surges, it is recommended to use a surge protector or an uninterruptible power supply (UPS). These devices provide protection and can help prevent potential power-related issues affecting the PS4’s ability to turn on.

A UPS, on the other hand, protects against power surges and provides temporary battery backup in case of power outages. This backup power allows the PS4 to remain functional and prevents abrupt shutdowns.

Hardware Issues

Troubleshooting hardware issues requires careful handling of the PS4’s internal components. Consider following the steps discussed below to troubleshoot the hardware issues that won’t let the PS4 turn ON:

Checking The HDMI Connection

A faulty HDMI connection can prevent the PS4 from turning on or displaying any output on the TV or monitor. It’s crucial to make sure the HDMI connection is properly made.

To check the HDMI connection:

  1. Thoroughly examine both ends of the HDMI cable to verify that they are firmly plugged into the HDMI ports on both the PS4 console and the TV or monitor.
    HDMI Port
    Properly Inspect HDMI Port And Cable – Image Credits [YT/DHTV]
  2. Examine the HDMI cable for loose connections by giving it a little jiggle.
  3. To rule out a cable-related issue, try using a different HDMI cable.
  4. Connect the PS4 to another HDMI port on your TV or monitor, or try connecting it to a different display device to see if the issue lies with the original HDMI port.

Inspecting The Power Button

During our testing, we found out that a malfunctioning power button can also cause the PS4 to have difficulty turning on. It is advisable to inspect the power button for any indications of damage or debris that could impede its correct operation.

To inspect the power button:

  1. Power off the PS4 completely.
  2. Carefully clean the power button using a soft, dry cloth to eliminate any dirt or debris that could impact its functionality.
  3. Carefully examine the power button for physical damage, such as cracks or visible signs of wear. 
    Power Button
    PS4 Power Button – Image Credits [YT/ CD247 Repair Centre]
  4. Press the power button several times to see if it responds smoothly or feels stuck or unresponsive.

If the power button exhibits signs of damage or fails to operate properly, it may necessitate repair or replacement.

Inspecting Defective Or Damaged Components

If you suspect that defective or damaged components are causing your PS4 not to turn on, performing a thorough inspection is crucial to identify and address the issue.

Here’s how you can inspect the components:

  1. Ensure the console is completely powered off and disconnected from the power source.
  2. Carefully disassemble the PS4 following proper instructions or a reliable guide.
  3. Inspect for any noticeable indications of damage, such as scorched areas, leaking capacitors, or loose connections.
    Disassemble
    Disassemble And Check For Any Physical Damage – Image Credits [YT/XQ Gaming]
  4. Examine for physical damage, ensure proper seating, and try reinstalling them one at a time if multiple modules are present.
  5. Carefully inspect for damaged or bent pins and ensure it is securely seated.
  6. Look for visible damage, loose connections, or signs of malfunction in the hard drive, disc drive, and expansion cards.
  7. Reassemble the PS4 console with the utmost care, ensuring all connections are securely tightened. Proceed to plug it back in and attempt to turn it on to test if the issue has been resolved.

Cleaning The Dust

Over time, dust can accumulate inside your PS4 console, especially in the vents and internal components. This can result in the fans running louder, frequent shutdowns, or the console not turning on.

Here are the steps for cleaning dust from your PS4:

  1. Ensure the console is completely powered off and disconnected from the power source.
  2. Carefully disassemble the PS4 following proper instructions or a reliable guide.
    UnScrew the Top Cover
    Carefully Unscrew The Top Cover- Image Credits [YT/Disorderly Gamers]
  3. Use a soft brush to remove dust from the ventilation grilles.
  4. Use compressed air to blow away stubborn dust.
    How to Properly Clean Dust Out of a PS4
    Use Compressed Air To Clean – Image Credits [YT/Disorderly Gamers]
  5. Gently brush away dust from the internal components.
  6. Use a vacuum cleaner with a brush attachment for loosened dust.
  7. Carefully place the top cover back on and secure it with screws.
    Place the top cover back
    Place The Top Cover Back- Image Credits [YT/Disorderly Gamers]
  8. Give the external surface a final wipe with a microfiber cloth.
  9. Plug in and power on the PS4 to ensure proper functionality.

Software Solutions

Sometimes, software glitches can prevent the PS4 from turning on properly. Following these software troubleshooting steps, you can address potential software-related issues and restore functionality to your PS4.

Starting The PS4 In Safe Mode

Safe Mode is an inherent feature that enables you to initiate the PS4 console with essential functions and troubleshooting options. It can assist in resolving software-related problems that might make the console unresponsive.

To start the PS4 in Safe Mode:

  1. Make sure the PS4 is turned off.
  2. Press and hold the power button on the console’s front until you hear a beep, indicating that the PS4 has turned on. Hold the power button for approximately 7 seconds until you hear a second beep.
  3. Using a USB cord, attach a controller to the PS4.
  4. Once in Safe Mode, you will see a menu with various options.
    Safe Mode
    Safe Mode On PS4 – Image Credits [YT/Fixs369]

Trying Safe Mode Options

Within Safe Mode, you can try different options to troubleshoot and potentially resolve software-related issues:

  1. “Restart PS4”: This option restarts the console normally. It is advisable to attempt this option initially, as it can potentially resolve minor software glitches.
    Restart PS4
    Restart PS4 – Image Credits [Tech4Gamers]
  2. Rebuild Database: This option scans the PS4’s hard drive and creates a new database of all the content, which can resolve issues caused by corrupted data. Please note that it may take some time to complete the process.
    Rebuild Database in Safe Mode
    Rebuild Database – Image Credits [Tech4Gamers]
  3. “Restore Default Settings”: This option resets the PS4’s factory defaults while preserving your saved data and installed games. It can be helpful if certain settings are causing conflicts or preventing the PS4 from turning on.
    Restore Default Settings in Safe Mode
    Restore Default Settings – Image Credits [Tech4Gamers]

Updating The PS4 System Software

Having outdated system software can occasionally result in compatibility issues and hinder proper functionality. If any time your console turns on, you should try updating its software first. 

To update the PS4 system software:

  1. Make sure that the PS4 is connected to the internet.
  2. Navigate to the “Settings” menu on the PS4 home screen.
    Settings
    Settings – Image Credits [Tech4Gamers]
  3. Scroll down and select “System Software Update.
  4. If there is an available update, proceed to download it. Make sure to have a stable internet connection during the process.
    System Software update
    System Software Update – Image Credits [Tech4Gamers]
  5. Now, install it by following the instructions displayed on the screen.
    System Software update
    System Software Update – Image Credits [Tech4Gamers]
  6. Restart the PS4 after the update is finished, and then see if it powers on correctly.

Regularly updating the system software aids in maintaining optimal performance, stability, and compatibility with the most recent games and features.

Conclusion

In gaming, the frustration of a PS4 that refuses to turn on can be disheartening. However, armed with the knowledge and steps outlined in this article, you have the tools to tackle the problem head-on and reignite the gaming experience. Remember to stay patient, be cautious, and seek professional help. Happy gaming!

Frequently Asked Questions

Will rebuilding the database delete my saved game data?

No, rebuilding the database on your PS4 will not delete your saved game data. The process is designed to reorganize and optimize the data on your console’s hard drive, improving its performance. It clears unnecessary files and fixes corrupt data, but it does not affect your game saves user profiles, or installed games.

How can I check if my PS4 is still under warranty?

To check if your PS4 is still under warranty, visit the official Sony PlayStation support website and enter your console’s serial number. The website will provide information regarding the warranty status of your PS4, indicating whether it is still covered or expired.

How often should I update my PS4 system software?

It’s best to update your PS4 system software regularly, at least once a month, to ensure optimal performance, bug fixes, security enhancements, and compatibility with the latest games and features.


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