While you can monitor your CPU Fan, CPU Frequency, and other features with MSI Command Center, the app sometimes does not work as intended. So, in case MSI Command Center is not working for you, try updating the software or running the app in “Administrator Mode.”
- MSI Command Center is only compatible with MSI motherboards and Windows OS.
- MSI Command Center may not work for several reasons, like using outdated app versions, data glitches, and more.
- Closing conflicting software, allowing MSI Command Center through Windows Firewall, and using the app in “Administrator Mode” are some solutions for the problem.
Why Is MSI Command Center Not Working
MSI Command Center may fail to perform for several reasons, for instance, if there is an incompatibility between the software and your motherboard/PC model. Moreover, glitches or corrupt data in the software’s files can affect its operation.
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Other than these, the app may not work if you use outdated software or Windows versions. Furthermore, missing drivers can also cause the Command Center to malfunction. Conflicting software and Windows Firewall restrictions can be other reasons why you may face the issue.
How To Fix MSI Command Center Not Working?
Start by updating the MSI Command Center, and if you cannot solve the issue after many fixes, contact MSI Support. Before proceeding, read our guide on how to fix RGB fusion not working.
Update The MSI App
Always use the latest version of the Command Center to best use its features and controls. You can update the software from the MSI Official website. Also, a user got rid of the problem by performing a simple update.
Install Necessary Drivers
Verify that your computer has the necessary drivers, such as audio drivers, LAN drivers, and motherboard chipset drivers. Additionally, head to the MSI Support webpage, enter your MSI motherboard’s model and download any recommended drivers. We also have a detailed guide about updating drivers on your PC.
Update MSI Motherboard’s BIOS
Only proceed with this fix if you have sound knowledge about the technicalities of updating BIOS. Otherwise, take help from a friend or a technical expert since any mistakes during the update can cause your system to malfunction.
Search for your MSI motherboard’s model on the MSI Support page and download the latest BIOS file. Extract the installed file to a USB device and shut down your computer. Follow your motherboard’s instruction manual for further steps and diligently follow them.
Change Startup Type
We managed to get the app working again by modifying the “Startup Type” for MSI Command Center services. Applying this setting will affirm that the software loads automatically when you start the computer.
- Open the “Control Panel” from your “Desktop.”
- Go to “System And Security.”
- Head to the last option, “Administrative Tools.” It will open a new window.
- Click on “Services.”
- Right-click on “MSI Command Center” or its related services. Pick “Properties” from the drop-down.
- Set the “Startup Type” to “Automatic” for all MSI-related services.
While MSI Command Center is compatible with several MSI motherboards, there is no harm in double-checking the compatibility between the app and your motherboard’s model. It also supports advanced Intel and AMD chipset-based motherboards; however, older versions may be incompatible.
Bear in mind that the MSI Command Center is only designed to work with MSI motherboards, and no other manufacturers are supported. Plus, it only works with Windows operating systems, specifically Windows 7, Windows 8/8.1 and Windows 10. Older versions are not supported.
Close All Other Apps
Conflicting software might disrupt the Command Center’s operation on your computer. Therefore, close all the software and try running the MSI Command Center.
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Run As Administrator
Running MSI Command Center in “Administrator Mode” will give it all the necessary permission to access the PC settings and files needed to function.
- Right-click on the “MSI Command Center” app.
- Select “Run As Administrator” from the menu.
Allow Through Windows Firewall
You may allow MSI Command Center through Windows Firewall to communicate properly with the internet and other devices on the network.
- Access the PC’s “Search Bar” and type “Windows Defender Firewall.” Click on it once the results pop up.
- On the left side, notice an option saying, “Allow An App Or Feature Through Windows Defender Firewall.”
- Mark the box beside “MSI Command Center.” Also, mark the boxes for both “Private” and “Public” networks.
- Apply the changes by pressing “OK.”
- Restart your computer and see if the Command Center works fine.
Run SFC And DISM Scans
The System File Checker (SFC) replaces your computer’s corrupt or missing files with the correct versions. Similarly, Deployment Image Servicing And Management (DISM) will look for troubles related to Windows installation or updates and resolve any issues.
These processes will rectify any errors or glitches on your computer that may tamper with the Command Center’s functionality. Besides, we used the same process when the Nvidia display driver failed to start on our PC.
- Launch the “Command Prompt” by typing “cmd” in the search bar. Remember to choose “Run As Administrator.”
- In the Command Prompt, type and execute the following codes in the same order. You must execute each code individually and wait for the scanning to complete before typing in the next one.
Enable Normal Startup Mode
Booting the computer in “Normal Startup” mode will ensure that all the essential drivers, system services, and software operate normally. On the other hand, read how to reset BIOS settings.
- Together, press the “Windows+R” keys on your keyboard.
- This will launch the “Run” menu. Type “msconfig” and hit “Enter.”
- In the dialog box, put a mark next to “Normal Startup” in the “General” section.
- Click “Apply,” followed by “OK” to save the modifications.
- Restart your PC to launch in the “Normal Startup” mode.
Update Your Operating System
It is mandatory to update Windows whenever a newer version is available to align with the latest security and privacy settings, advancements, and features. Timely updates are also critical for the hassle-free running of your PC and its software, like MSI Command Center.
In addition, updating the Windows got us out of many errors, for instance, when Intel WiFi AX200 was not working.
- Launch your PC’S “Settings” from the “Start” menu.
- Go to “Update And Security.”
- Highlight the “Windows Update” option on the panel. Then, hit the “Check For Updates” button.
- Press the “Download And Install” button to proceed with the required updates.
Scan Your Computer
Scan the computer for malware and viruses if you suspect an abnormality with the usual working. You can use the built-in antivirus, Microsoft Offline Defender, or trusted third-party antivirus software like McAfee, Avast, and Norton. Be careful not to choose unreliable software since it can harm your computer and its data.
Microsoft Offline Defender
- Open “Settings.”
- Click on “Update And Security.”
- Choose “Windows Security” on the left pane, then select “Virus & Threat Protection.”
- You should be in a new window now.
- Pick “Scan Options” to reveal different ways of scanning your computer.
- Mark “Microsoft Offline Defender Scan” and hit the “Scan Now” button.
Reinstall MSI Command Center
When none of the solutions works, reinstalling the application may be your only way out of the trouble. Uninstall the Command Center from your device and install it from the MSI website.
Also Read: HDMI On Motherboard Not Working
Contact MSI Support
Contacting MSI Support can be another option. Explain the exact error message you are facing to the representative of the support team. Apply any solutions they may have specific to your query.
These are all the tried and tested fixes to apply when MSI Command Center is not working. Once again, note that you cannot use MSI Command Center with motherboards of any other manufacturer apart from MSI.
Frequently Asked Questions
It may fail to work due to incompatibility with the computer’s motherboard, using outdated versions, or the presence of malware and viruses.
Update the software and your Operating System, change the “Startup Type” to “Automatic”, or run an antivirus program to resume its functioning.
You can get the latest updates from the official MSI website.
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[Errors Troubleshooting Expert]
Arsalan Shakil (aka GuyThatDoesEverything on YouTube) is a PC Tech Enthusiast and Electronic Geek. With over 10+ years of experience in Electronics, he then decided to explore Software Engineering to design embedded products and automate existing hardware solutions.
When he started tearing down old cameras to understand how they worked, he was shocked (literally, when he got zapped by a flash discharge capacitor), giving him the power (debatable) to fall in love with videography/photography. He also started making some fun videos that later became YouTube tech reviews.
- 10+ years of experience in Electronics design, embedded solutions, and prototyping
- Majored in Software Engineering
- Research paper publication in IEEE for Embedded Military Uniform & LoRa WAN wireless technology
- Specialized in IoT Solutions
- PC Enthusiast & PC Modder
In his local region, he’s known to expose cheap PSU brands, often claiming fake certification or false claims on the box. He’s a true nerd and needed some friends in his life. Then he met some guys who work at Tech4Gamers, and they also came out to be equal nerds who suggested he join Tech4Gamers as a Hardware Expert.