GuidesError FixesFIXED: Couldn't Connect To Server Xbox Error

FIXED: Couldn’t Connect To Server Xbox Error

You can disable the VPN, Update the software. etc. to solve the couldn't connect to server error.

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The “couldn’t connect to server” error may occur for various reasons, such as internet connectivity issues, firewall or antivirus software blocking the connection, interference from VPN or proxy settings, network restrictions, corrupted game files, or temporary server overload during peak times. When encountering this issue, you can fix it by turning off the firewall, reinstalling or updating the game, disabling the VPN, etc.

Key Takeaways
  • Common causes of this error include network connectivity issues, outdated games or consoles, IP address conflicts, server issues, aggressive firewall or router settings issues, etc.
  • The “Couldn’t connect to server” error is infrequently reported, indicating a relatively limited occurrence among users.
  • Common ways to fix this error are disabling VPN, updating system drivers, reviewing firewall and router settings, etc.
  • This error signifies a notable inconvenience for affected users, requiring attention to ensure seamless access to services.

When you encounter this error you will get a popup saying: 

WARNING: failed to verify your connection with Launcher please restart the game.
Connection Error
Couldn’t Connect to Error Popup – Image Credits [Tech4gamers]

Method Difficulty Rating

Rated: 7/10

Disable VPN 
Rated: 9/10

 Update Software
Rated: 9/10

 Update Game
Rated: 9/10

Tip: Check for any ongoing maintenance or server outages.

Run SFC and DISM Tools

The System File Checker (SFC) and Deployment Image Service and Management Tool (DISM) are vital utilities within the Windows operating system. These tools are instrumental in Identifying and rectifying issues with system files, contributing significantly to the overall stability and functionality of the operating system.

We figured the “Couldn’t Connect to error” may be caused by corrupt system files. Running SFC and DISM tools fixed the issue for us and we also noted that this method was working for users online. Take the following steps to resolve the issue using a SFC scan:

  1. Access Command Prompt: Press Win + R to open the Run dialog >Type “cmd” or “cmd.exe” in the Run dialog > Press Enter or click “OK.
    Command Prompt
    Command Prompt – Image Credits [Tech4Gamers]
  2. Perform Scan: Execute each of the following commands separately.
DISM /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth 
DISM /Online /Cleanup-Image /ScanHealth
chkdsk /f /r

Tip: Make sure to check your internet connection, if faulty, try power cycling your router.

Disable VPN Connection 

VPNs and proxy servers enhance online privacy by hiding your IP address and routing traffic through another server, but they can disrupt gaming connections. To check if they’re causing the “Couldn’t Connect to Servers” error on Xbox, try disabling them temporarily. We tested this step and concluded that it certainly works. You can follow these steps to disable the VPN:

  1. Access Settings: Press the Xbox button on your controller to open the guide > Navigate to the Home screen > select “Settings” (gear icon).
    Xbox Settings
    Xbox Home screen Settings – Image Credits [Tech4Gamers]
  2. Go to Network Settings: In the Settings menu, choose “General” > Select “Network settings.”
    Xbox General Settings
    Xbox General Settings – Image Credits [Tech4Gamers]
  3. Select Network: Under Network settings > Choose the network to which your Xbox is connected.
  4. Configure Network: Select “Advanced settings” > Additional network configuration options.
    Advanced Settings
    Xbox Advanced Network Settings – Image Credits [Tech4Gamers]
  5. DNS Settings: Within advanced settings > Look for DNS settings. 
    Advanced Settings DNS Settings
    DNS Settings – Image Credits [Tech4Gamers]
  6. Remove VPN DNS Settings: If you previously added custom DNS settings for your VPN > Remove them and set them to “Automatic” > Save and restart.

Tip: Sometimes, the issue may surface because of incorrect login information. Visit the Bethesda server and check if the login information is accurate.

Update System Software

If you’re experiencing server issues on your Xbox, updating the system software can often be a simple and effective solution. System updates typically include bug fixes, performance improvements, and enhanced compatibility with online services.

Ensuring your Xbox has the latest software version increases the likelihood of resolving connectivity issues with servers. According to our research sometimes, outdated system software can lead to compatibility issues between the Bethesda servers and the Xbox so try updating and see if that solves the issue. Take the following steps to check for any updates:

  1. Open System Settings: Access the guide > Navigate to “Profile & system” > “Settings” > “System.”
    System Updates – Image Credits [Tech4Gamers]
  2. Look For Updates: Choose “Updates & downloads” > Look for available updates.
    System Updates
    Updates and Downloads – Image Credits [Tech4Gamers]
  3. Update System: Download any pending updates to your system and check if the issue disappears afterward.

Usually updating the software solves the issue for many people but some users on the Bethesda support forum have pointed out that this issue can also be cleared by simply relinking from the Bethesda site.

Tip: Sometimes the issue may be due to incorrect firewall settings make sure to take a look at them

Update The Game 

Bethesda uploads frequent updates for their games to fix any bugs or problems and improve connectivity. Sometimes, the game may need to be updated; outdated game drivers are known to cause connectivity issues in our experience. Take the following steps to update the game drivers:

  1. Locate Game: Press the Xbox Button on the controller Navigate to “My games & apps” > Locate the game.
    My Games
    My Games and Apps – Image Credits [Tech4Gamers]
  2. Manage Game: Use your controller’s “Menu” button > Select the “Manage game and add-ons” option.
  3. Update Game: Check for updates > Install any available patches.
My games and apps
Game Update – Image Credits [Tech4Gamers]

WARNING: Exercise caution when modifying router settings and consider professional assistance if uncertainties arise.


Not being able to log in to your Bethesda account can be somewhat of a nuisance. while going through Reddit I came across threads detailing this issue. Moreover, a user on Twitter mentioned that they haven’t been able to connect to for a good while and have shown great discomfort.  

In response to the concerns of the users Bethesda Support replied that users should wait at least 20 minutes before trying to log back in after receiving Error 307.


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