- Asus denies support for Intel GPUs on its AMD motherboards, claiming they are only compatible with the AMD platform.
- Intel recommends using Arc GPUs with 10th-generation or newer CPUs and enabling Resizable BAR for best performance, but it also supports non-Intel platforms.
- Previously, Asus faced backlash for failing to honor warranties on faulty AM5 motherboards, leading some YouTubers to drop their sponsorships.
Nearly a year ago, Asus was criticized for not upholding the warranties on its AM5 motherboards, which were malfunctioning due to BIOS updates that drove processors to unstable voltages. As a result, several well-known YouTube channels declared that they were stopping their sponsorships with Asus.
It looks like Asus has not learned from its mistakes. It denied the RMA process for its TUF Gaming B450-PLUS II motherboard, citing that its AMD motherboards are not compatible with Intel GPUs.
Why it matters: Supporting non-Intel platforms broadens the accessibility of Intel’s graphics cards, giving users more flexibility in building or upgrading systems without being locked into specific hardware.
Intel would be thrilled if your next computer combined one of its Core CPUs with an Arc-powered graphics card, such as the Arc A770. However, this doesn’t imply that Intel will stop supporting its GPUs on other platforms.
According to Intel, Arc should be used with a processor architecture that is at least Comet Lake (10th Gen) or more recent. Although it’s not a strict necessity, Intel’s Arc quick start guide states that for “optimal performance,” a feature known as Resizable BAR must be enabled.
On the other hand, Asus denies supporting any other GPU on the market aside from Radeon graphics cards, stating that its microcode and bios chipset are designed for “AMD CPU and AMD Graphics Cards.”
When Resizable BAR/SAM is enabled, Intel Arc A770 should function well on AMD platforms. However, switching the Resizable BAR off could otherwise cause users to encounter strange problems.
This incident raises concerns about Asus’s customer support policies and willingness to accommodate user choices despite having had many RMA-related issues lately. What’s your take on ASUS denying RMA? Share your thoughts in the comment section below.
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[News Reporter]
Malik Usman is student of Computer Science focused on using his knowledge to produce detailed and informative articles covering the latest findings from the tech industry. His expertise allows him to cover subjects like processors, graphics cards, and more. In addition to the latest hardware, Malik can be found writing about the gaming industry from time to time. He is fond of games like God of War, and his work has been mentioned on websites like Whatculture, VG247, IGN, and Eurogamer.
