Bethesda Support Defends Starfield After Negative Steam Reviews

Expert Verified By

"Some Starfield Planets Are Empty By Design"

Story Highlights
  • Starfield received praise from many in the start but ended up having mixed reviews on Steam.
  • With more than 30% of reviews on Steam being negative, Bethesda Customer Support has taken it upon themselves to defend the game.

Starfield is one of the biggest launches of 2023 that received a positive reception from critics. While it had a good launch, the game wasn’t nominated for the Game of the Year award in 2023.

Contrary to the critical reception, the game has mixed reviews on Steam. This makes it the worst-rated release from Bethesda, but the company is not backing down from supporting its RPG.

Bethesda Customer Support has begun responding to the negative reviews on Steam.

Why it matters: Starfield is still being worked on, with the studio leaving 250 developers to support it post-release. Therefore, customer support might be looking to change the perception around the game.

X/Twitter user JuiceHead33 recently noticed that Bethesda is replying to the negative Starfield reviews. The user also pointed out that these replies are coming from the customer support division.

According to the responses, Bethesda is asking players to consider the amount of effort going into things behind the scenes. While many players criticized excessive loading screens, the developers stated that there is a lot of work that is being done in those few seconds.

Customer support also responded to the criticism around barren planets, claiming that some of the planets are empty by design to bring them closer to real life. JuiceHead33 shared three different responses from November 2, 9, and 27.

Both respondents are tagged as official developers by Steam, but it is quite rare to see a studio directly addressing negative reviews on a public platform like Steam.

Starfield Official Gameplay Trailer

While Starfield can feel outdated at times, it seems customer support is more than happy to explain a few of the infuriating decisions made by the studio.

Our take on this is that it is understandable for the studio to defend a game it worked so hard on. The RPG came about after years of work, so they might not be too happy with the current reception.

Still, such reviews can be beneficial for Bethesda and its latest release. With the title being designed for long-term support, Starfield could become a vastly superior game through updates and patches.

Learn more

Was our article helpful? 👨‍💻

Thank you! Please share your positive feedback. 🔋

How could we improve this post? Please Help us. 😔

Gear Up For Latest News

Get exclusive gaming & tech news before it drops. Sign up today!

Join Our Community

Still having issues? Join the Tech4Gamers Forum for expert help and community support!

Latest News

Join Our Community

104,000FansLike
32,122FollowersFollow

Trending

GeForce RTX 5080 Expected To Offer Only 18% Over Its Predecessor

A recent report has revealed that the RTX 5080 performance might not be as impressive, given it's only 18% better than its predecessor.

Kingdom Come Deliverance 2 Previews Reveal Quite Positive Early Impressions

Kingdom Come Deliverance 2 previews point at a polished and immersive medieval RPG that surpasses its predecessor.

Hellblade 2, Halo, & Gears Coming To PS5 This Year, Says Insider

A reliable insider has revealed that Hellblade 2, Age of Mythology, Gears of War 1, Flight Simulator 2024, and Halo are coming to PS5.

Amazon Says It’s Ditching DEI, Dismantling Diversity and Inclusion Programs

A new internal memo claims that Amazon is now ditching some of its DEI program to focus more on performance and efficiency instead.

Horrible Management Is Main Reason Games Getting Worse, Say Devs

A new report outlines how developers feel about poor management of studios and budgets, creating problems for the industry.