If your Intel Wireless AC 9560 network adapter is not working correctly, you won’t be able to use the internet on your PC/laptop. When you check the drivers to troubleshoot the issue, you might get error codes 10 or 45. If that’s the case, then in this article, we’ll guide you through all possible methods to fix Intel Wireless AC 9560 not working error.
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- Intel Wireless AC 9560 not working error can be caused due to several reasons, such as corrupt system files, corrupt wireless connection drivers, bad Windows updates, and more.
- The error can be fixed by reinstalling Intel Wireless AC 9560 drivers, updating Windows, checking Wi-Fi services, power cycling your computer, and more.
- If the error persists after trying out all the methods in this guide, you can contact Intel’s support team to help with the issue.
How to Fix Intel Wireless AC 9560 Not Working Error
Intel Wireless AC 9560 can stop working for several reasons, such as a bad windows update, corrupt temp files, corrupted Bluetooth, Wi-Fi or WLAN AutoConfig drivers, and many others. We’ll cover all the ways to fix this error in this section.
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Turning On Your Wi-Fi
Some laptops have dedicated buttons to enable Wi-Fi on them. So before going into more complicated troubleshooting methods, check if your Wi-Fi is turned on. Sometimes you need to press a combination of keys on your keyboard to turn on the Wi-Fi; for example, you’ll need to press Fn + F5 keys.
Re-Enabling Intel Wireless AC 9560 Adapter
You may solve the issue by re-enabling your Intel Wireless AC 9560 adapter drivers. For this, you have to follow these steps:
- Open the Run dialogue by pressing Win + R keys. Then type or paste devmgmt.msc and click OK.
- Select Network adapters. Then right-click on Intel(R) Wireless-AC 9560 and click Disable device.
- Restart your PC.
- Follow the above steps and then re-enable the Intel Wireless AC 9560 adapter.
Now check if the issue is resolved by connecting to a wireless network.
Re-Installing Intel AC 9560 Driver
Re-Installing a reliable Intel AC 9560 Driver can also help avoid the error. For this, you must first uninstall the driver and install it from a known website.
Uninstall AC 9560 Driver
Follow these steps to do that;
- Press Win + X keys to open the WinX menu and select Device Manager.
- This will open the Device Manager dialogue box. Double click Network adapters, right-click on Intel(R) Wireless-AC 9560, and select Uninstall device.
- Tick the box in front of Delete the driver software for this device. Then click Uninstall.
- Restart your PC.
Windows will automatically detect the missing drivers for your wireless adapter and install them.
Install AC 9560 Driver
On Windows 10, the Intel AC 9560 drivers will re–install automatically after a reboot. Still, in case of Windows 7 or 8 or Windows failure issues, you can use Intel’s official website to install the driver. Once this is done, your network adapter should work with the right drivers who may fix the Intel AC 9560 driver issue.
The Intel Wireless AC 9560 not working error can also be caused by a bad Windows update. If the error only occurred after a Windows update was installed on your PC, you should try reverting to a previous version of Windows and check if the issue is resolved. Microsoft also releases fixes for such issues in their following updates, so you can try updating your system to the latest version. To update your Windows, follow these steps:
- Connect your laptop/PC using a wired connection such as an ethernet cable.
- From the start menu, click on the gear icon to open Windows Settings.
- Go to Update & Security and check if any updates are waiting in the queue to be installed.
- If there are, click on Install now and wait for the update to be installed.
- Once Windows is updated and your PC restarts, try connecting to a wireless network to see if the issue is resolved.
Updating Intel AC 9560 Driver
Sometimes, this error occurs due to the drivers not being updated. So, updating your corrupt or outdated drivers is always a great idea. Usually, Windows updates all the latest drivers for your hardware automatically. Still, if this doesn’t happen, you can download them manually from the Device Manager or the official website of Intel.
Updating Bluetooth Drivers
It could be that your computer’s Bluetooth drivers are corrupt and are causing the issue with your Intel Wireless AC 9560 network adapter. If this is the case, then you’ll need to update them. To do that, follow these steps:
- In Device Manager, double-click on the Bluetooth tab.
- Right-click on the Bluetooth driver and then click on Update driver.
- Once prompted, click on Search automatically for drivers.
Checking WLAN AutoConfig Service
The WLAN AutoConfig Service analyzes your computer for Wireless adapter settings. If it detects any problems, it’ll automatically inform Windows so it can resolve the issue. So, to fix this issue, you should check if this service is turned on or not.
To check it, follow these steps:
- Open the Run command first by pressing Win + R.
- Type services.msc and press Enter.
- Select WLAN AutoConfig.
- Select Startup type as automatic and click Ok.
- Restart your PC and check if it’s the cause of the issue.
Power Cycling Your Computer
Power Cycling your PC/laptop is one of the easiest methods to solve the “Intel Wireless AC 9560 Not Working Error”. It shuts down your computer by interrupting the power and can result in fixing this error. It also refreshes all hardware components of your computer, including the Intel Wireless adapter.
Below are the steps to perform a power cycle:
- Shut down your computer and detach all hardware devices.
- Remove the power supply and laptop battery if attached for laptop users.
- Restart your PC after some time and connect all peripherals. In case of laptop users, they should press and hold the Power button for 20 seconds to drain all charging.
- Attach the battery again and check if your Wi-Fi starts working.
Checking Your Internet Connection
Checking Your Internet Connection is a simple but effective method to fix the error. Sometimes, your internet connection is not up to the mark, which can be the issue’s root.
You can check your internet connection by connecting a router or modem using a LAN cable. Another way is to connect other devices to your Wi-Fi and to run the network troubleshooter to detect the issues related to the connection.
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Checking Power Management Settings
Sometimes the error can appear because of the power management settings. There’s an option that temporarily disables your computer during sleep mode, and your Windows cannot turn it on when needed. To fix this issue, try disabling the settings.
- Click the Start button and select Device Manager.
- Double-click Network Adapters.
- Go to the Properties of Intel Wireless AC 9560
- Click the Power Management tab.
- Disable “Allow the computer to turn off this device to save power” and click Ok.
Running List Of Commands
If the above methods don’t work, running some of these commands in cmd can also help prevent this error. These commands will run a flush DNS cache reboot, WinSock reset, and some other scans to fix problems with your DNS and router. To run the commands, follow these steps:
- Search for ‘cmd’ or ‘Command Prompt’ in the start menu. Then run it as administrator.
- Type and execute these commands one by one:
netsh winsock reset
netsh int ip reset
- Restart your PC.
Using A Wireless USB Adapter
If all the above methods fail to fix the error, you might want to consider a wireless USB adapter to connect to the internet. There have also been reports of users being able to restart their Intel Wireless AC 9560 adapter after plugging a USB adapter in and removing it. If you have access to a Wireless USB adapter, try checking if it can fix the problem.
Replacing Wi-Fi/Network Card
Wi-Fi won’t work if the adapter is not fitted properly in the motherboard. You must check if the Intel Wireless AC 9560 adapter is installed correctly on the motherboard. If it’s placed incorrectly, then you’ll need to insert it correctly on the motherboard. Once this is done, check if you can still not connect to the internet.
If it still doesn’t work, you should probably replace your Intel Wireless AC 9560 driver.
Using A Wired Connection
If all of the above methods don’t work for you, then maybe it’s time to switch to a wired connection to access the internet.
This article discussed different methods of fixing the Intel Wireless AC 9560 not working error. So, if you follow the methods mentioned above in this guide, you’ll be able to fix the “Intel Wireless AC 9560 Not Working Error”. You can also read about what to do if you get the PC Rans Into A Problem And Needs To Restart error.
Frequently Asked Questions
You can try reinserting the adapter inside the motherboard again, updating the drivers, or replacing the network adapter entirely to fix this issue.
Take out the card from your device and insert it into another PC. Check if it works on the PC or not to find out whether it’s broken. The fault may also lie in your motherboard’s slot.
If you’ve tried all the methods mentioned in this guide and they haven’t worked for you, then it’s best to replace your network adapter.
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[Errors Troubleshooting Expert]
Arsalan Shakil (aka GuyThatDoesEverything on YouTube) is a PC Tech Enthusiast and Electronic Geek. With over 10+ years of experience in Electronics, he then decided to explore Software Engineering to design embedded products and automate existing hardware solutions.
When he started tearing down old cameras to understand how they worked, he was shocked (literally, when he got zapped by a flash discharge capacitor), giving him the power (debatable) to fall in love with videography/photography. He also started making some fun videos that later became YouTube tech reviews.
- 10+ years of experience in Electronics design, embedded solutions, and prototyping
- Majored in Software Engineering
- Research paper publication in IEEE for Embedded Military Uniform & LoRa WAN wireless technology
- Specialized in IoT Solutions
- PC Enthusiast & PC Modder
In his local region, he’s known to expose cheap PSU brands, often claiming fake certification or false claims on the box. He’s a true nerd and needed some friends in his life. Then he met some guys who work at Tech4Gamers, and they also came out to be equal nerds who suggested he join Tech4Gamers as a Hardware Expert.