Intel Wireless AC 9462 Not Working [13 FIXES]

If you’re facing issues with your Intel Wireless AC 9462 adapter and it’s not working as expected, I’ll walk you through some simple methods to troubleshoot and fix the error. Let’s get started with the most common solutions and proceed from there.  

 Key Takeaways

• Intel Wireless AC 9462 not working error can be caused due to corrupt drivers and adapter settings issues and more.
• You can fix this error by updating drivers, running network troubleshooters, checking WLAN services, restarting your computer, and more.
• You can also contact Intel’s support team if the enlisted methods in this guide do not work for you.

How To Fix Intel Wireless AC 9462 Not Working Error 

In this section, I’ll review all the methods that can help resolve the issue, from the most common solutions to the more advanced ones. 

Restart Your Computer

Sometimes, a simple restart can do wonders. It helps refresh your system and can resolve minor software glitches that might be causing the Intel Wireless AC 9462 error. So, restart your computer and then check if the adapter is working correctly.

Also Check: Intel WiFi 6 AX200 Not Working 

Check Physical Connections  

Ensure your Intel Wireless AC 9462 adapter is correctly connected to your computer. As an internal adapter, ensure it’s securely seated in its slot by opening your laptop.

If you don’t have prior experience checking the internal components of a laptop, I’d recommend getting a computer technician to help you. But before that, you can try other ways to fix the error in this guide. 

Update Drivers  

Outdated or incompatible drivers can cause problems with the wireless adapter. To update your drivers, follow these steps:

1. Press the Windows key + X on your keyboard and select “Device Manager” from the menu that appears. 
2. Expand the “Network adapters” section and locate your Intel Wireless AC 9462 adapter.

   

3. Right-click on the adapter and select “Update driver.” 
4. Choose the option to search automatically for updated driver software. 
5. Follow the on-screen instructions to complete the driver update process. 

Also Read: Case Fan Not Spinning

Disable And Enable The Adapter  

Sometimes, disabling and then re-enabling the adapter can help resolve the issue. Here’s how: 

1. Press the Windows key + X on your keyboard and select “Device Manager.” 
2. Expand the “Network adapters” section and find your Intel Wireless AC 9462 adapter.

   

3. Right-click on the adapter and select “Disable device.” 
4. After a few seconds, right-click on it again and choose “Enable device.” 
5. Check if the adapter is now functioning correctly. 

Uninstalling/Reinstalling Intel AC Wireless 9462 Drivers  

If the Intel Wireless AC 9462 drivers are corrupted or not working correctly, uninstalling and reinstalling them can help. Here’s how: 

1. Press the Windows key + X and select “Device Manager.” 
2. Expand the “Network adapters” section and find your Intel Wireless AC 9462 adapter.

   

3. Right-click on the adapter and select “Uninstall device.” 
4. Confirm the uninstallation. 
5. Restart your computer. 

Windows should automatically reinstall the drivers upon restart. If not, visit the Intel website and download the latest drivers for your specific Intel Wireless AC 9462 adapter. 

Running Troubleshooting Commands 

Running some troubleshooting commands in CMD can help resolve the Intel Wireless AC 9462 Not Working error. Here’s how you can do it: 

1. Press the Windows key + X on your keyboard and select “Command Prompt.”

   

2. In the command prompt window, type the following command and press Enter: 
   config/flushdns 
   ipconfig /release 
   ipconfig /renew 
   netsh winsock reset 
   netsh int ip reset 
3. Restart your computer and check if the Intel Wireless AC 9462 error has been resolved. 

Disable Power Saving Mode  

The power-saving feature can sometimes interfere with the adapter’s performance. Disabling it may help. Follow these steps: 

1. Press the Windows key + X and select “Device Manager.” 
2. Expand the “Network adapters” section and locate your Intel Wireless AC 9462 adapter. 
3. Right-click on the adapter and select “Properties.” 
4. Go to the “Power Management” tab.

   

5. Uncheck the option “Allow the computer to turn off this device to save power.” 
6. Click “OK” to save the changes. 

Run the Network Troubleshooter  

Windows has a built-in Network Troubleshooter that can automatically diagnose and fix common networking problems.

Here’s how to use it: 

1. Press the Windows key + I to open Settings. 
2. Click “Network & Internet” and select the “Status” tab from the left-hand menu.

   

3. Under the “Advanced network settings” section, click on “Network troubleshooter.“ 
4. Follow the on-screen instructions and let Windows diagnose and attempt to fix any issues. 

Checking WLAN AutoConfig Service 

The WLAN AutoConfig service is responsible for managing wireless connections on your system. If this service is not running or encountering issues, it can affect the functionality of the Intel Wireless AC 9462 adapter.

Here’s how you can check it: 

1. Press the Windows key + R to open the Run dialog box. 
2. Type “services.msc” and press Enter to open the Services window.

   

3. Scroll down and locate the “WLAN AutoConfig” service. 
4. Check if the status is set to “Running”. If not, right-click on it and select “Start.” 

Updating Bluetooth Drivers 

In some cases, outdated Bluetooth drivers can interfere with the Intel Wireless AC 9462 adapter’s functionality.

Follow these steps to update your Bluetooth drivers: 

1. Press the Windows key + X and select “Device Manager.” 
2. Expand the “Bluetooth” section. 
3. Right-click on your Bluetooth device and select “Update driver.”

   

4. Choose the option to search automatically for updated driver software. 
5. Follow the on-screen instructions to complete the driver update process. 

Updating Windows  

Keeping your Windows operating system up to date can also resolve compatibility issues and improve overall system stability.

To update Windows: 

1. Press the Windows key + I to open Settings. 
2. Click on “Update & Security” and select the “Windows Update” tab. 
3. Click on “Check for updates” and install any available updates.

   

Also Read: How To Fix Windows 10 “Diagnosing Your PC” Error

Check Firewall And Antivirus Settings  

Firewalls and antivirus software sometimes block network connections. Temporarily disable them or add exceptions for your Intel Wireless AC 9462 adapter. Consult the documentation for your security software to learn how to do this. 

Perform A System Restore  

If the Intel Wireless AC 9462 adapter was working fine before and the issue recently occurred, performing a system restore can help revert your system settings to a previous state. Be sure to back up your important files before proceeding. 

Contact Intel Support 

If none of the above methods resolve the issue, it’s best to contact Intel support or consult a professional technician who can further diagnose and fix the problem. 

Also Read: Intel Wireless AC 9560 Not Working [14 FIXES]

Final Thoughts 

Following these simple methods, you should be able to troubleshoot and fix the Intel Wireless AC 9462 Not Working error. Remember to start with the most common solutions, such as restarting your computer and checking physical connections, before proceeding to the more advanced troubleshooting steps. On the other hand, you can find out what to do if your PC ran into a problem and needs to restart.

Arsalan Shakil

[Errors Troubleshooting Expert]

Arsalan Shakil (aka GuyThatDoesEverything on YouTube) is a PC Tech Enthusiast and Electronic Geek. With over 10+ years of experience in Electronics, he then decided to explore Software Engineering to design embedded products and automate existing hardware solutions. 

When he started tearing down old cameras to understand how they worked, he was shocked (literally, when he got zapped by a flash discharge capacitor), giving him the power (debatable) to fall in love with videography/photography. He also started making some fun videos that later became YouTube tech reviews.

Skills:

• 10+ years of experience in Electronics design, embedded solutions, and prototyping
• Majored in Software Engineering
• Research paper publication in IEEE for Embedded Military Uniform & LoRa WAN wireless technology
• Specialized in IoT Solutions
• PC Enthusiast & PC Modder

In his local region, he’s known to expose cheap PSU brands, often claiming fake certification or false claims on the box. He’s a true nerd and needed some friends in his life. Then he met some guys who work at Tech4Gamers, and they also came out to be equal nerds who suggested he join Tech4Gamers as a Hardware Expert.