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FIXED: An Unidentified Error Occurred PS5 CE-100005-6

Learn how to resolve the error by freeing u and cleaning the disc.

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One of the most common PS5 errors is the CE-100005-6, which happens when there is some issue reading the disc, an internal storage problem, or a random glitch in the console. It can be quickly fixed by reinserting the disc or deleting the paused games from the download queue, along with many other solutions.

When the PS5 CE-100005-6 error occurs, you will see the following message:


Error Code: Something went wrong.

Error Code PS5 CE-100005-6
Error Code (Image By Tech4Gamers)
Key Takeaways
  • PS5 error CE-100005-6 is a disc-related issue that prevents the console from reading the disc. 
  • An unstable internet connection, scratches or dust on the disc, and low internal storage can be its core reasons. 
  • You can resolve it by cleaning the disc, making space on your PS5 console, or factory resetting the console.

Obsessively Clean The Disc

When the PlayStation is having trouble reading the disc, you should consider Cleaning it, as the dust gathered on it may be the primary reason for the error.

Inspecting Disc after cleaning [TheHelpfulChannel]
Inspecting Disc After Cleaning (Image By YT/TheHelpfulChannel)
I also came across a post on Playstaion.com, which included the same fix and worked for many of the channel’s viewers. Cleaning the disc has also previously helped me get rid of this error. Once you have thoroughly cleaned the disc, insert it again to check if the error is being displayed or not.


Tip: Keep in mind to always use a soft cloth or alcohol and a Cotton Swab, and increase pressure slowly while cleaning it.

Free Up Internal Storage

I have observed that this error occurs when there is insufficient storage space on PS5. Even if the game has a file size of 50 GB and you have 55 GB of free storage, the game always needs some extra storage.

So, if you are experiencing the error, go through all of your apps and games to delete the unwanted ones. I also use this method whenever I get a similar error, and it works most of the time. This technique has worked for other users as well on the GameSpot forum.


Ending Thoughts

These are the methods you can try to fix the CE-100005-6 error on your PS5. This error usually means that either the disc is faulty or dirty, or there is not enough storage in the system. Some glitches can also cause this error which can be fixed by Rebuilding the PS5 database. You can also try factory resetting the console, which has allowed users to overcome this issue.

Playstation 5 not reading discs
byu/Road-Runnerz inPS5


WARNING: Performing a factory reset on your PS5 will erase all data and settings on the console, returning it to its original state.

Frequently Asked Questions

What is the PS5 CE-100005-6 Error?

The PS5 CE-100005-6 Error means the PS5 has failed to detect or read a disc.

What causes “An Unidentified Error Occurred PS5 CE-100005-6?”

This error is usually caused by a slow internet connection, a broken disc, or unavailable PSN servers.

How to fix PS5 CE-100005-6 Error?

You can fix this error by keeping the disc clean, freeing up internal storage, or modifying DNS settings.


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