GuidesError FixesPS5 Error Code WS-116521-6

PS5 Error Code WS-116521-6 [9 FIXES]

The issue can be fixed by clearing cache, restoring licenses, updating PS5, and more.

PlayStation users experience different error codes from time to time, including PS5 Error Code WS-116521-6. Because the error is mainly related to network connectivity issues, you can try updating the DNS server address and reconnecting to the internet to get out of the error.

Key Takeaways

  • You may see the PS5 Error Code WS-116521-6 because of PSN server faults, weak internet connection, or corrupt data in the network.
  • Fix the PS5 Error Code WS-116521-6 by modifying DNS settings, reconnecting to the network, and power cycling the router.
  • If nothing eliminates the error, contact your ISP and see if something is wrong on the network’s end.

Why Do You See The Error WS-116521-6?

The error WS-116521-6 mainly indicates an issue with the PlayStation servers. However, it could also be due to a poor internet connection, glitches or temporary bugs in the connection, or a fault on your ISPs end.

When you get the error, you will see a message saying:

“Can’t connect to PlayStation Network. PlayStation Network might be temporarily busy. Please try again later.” 

Error WS-116521-6
Error WS-116521-6

Also Read: PS5 Spotify Error

How To Fix PS5 Error Code WS-116521-6?

You can use a few quick troubleshooting methods that previously fixed PlayStation errors for us.

Reconnect To The Network

Reconnecting to the network on our PS5 got us out of the error. We deleted the internet from our console and re-entered the password to authorize the connection.

Use these steps to reconnect to the network:

  1. On the “Settings” menu, go to “Network.” 
  2. Select the “Settings” option on the left.
  3. Hit “Set Up Internet Connection.”
    Set Up Connection
    Set Up Connection (Image By Tech4Gamers)
  4. Highlight the connected internet network and press the “Options” button on the controller.
  5. Choose “Delete.”
  6. Now, reconnect to the network.

Also Read: PS4 Error CE-34878-0]

Disable Firewall Settings

Ensure you do not have any firewall or VPN settings enabled on your router. If that is the case, disable these configurations and reconnect to the network on your PS5 to see if the error is gone.

Modify DNS Address

Another fix that solved the error WS-116521-6 was switching our console’s DNS to Google’s Public DNS servers. Make sure to enter the correct code for the method to work.

Here is how you can change the DNS server address on PS5:

  1. Use “Step 1 to Step 4” from the above method.
  2. On the sub-menu, click on “Advanced Settings.”
    Advanced Settings
    Advanced Settings (Image By Tech4Gamers)
  3. Now, navigate to the “DNS Settings” and set it to “Manual.”
    Manual DNS
    Manual DNS (Image By Tech4Gamers)
  4. Change “Primary Address” to “” and “Secondary Address” to “
  5. Hit “OK” once done.
    Modify DNS
    Modify DNS (Image By Tech4Gamers)
  6. Let the process finish for the setting to be updated.
    Connecting (Image By Tech4Gamers)
  7. Hit “Test Internet Connection” on the “Connection Status” tab.
    Test Internet
    Test Internet (Image By Tech4Gamers)
  8. Choose “Start Test” to proceed and see if the network issues are resolved.
    Start Test
    Start Test (Image By Tech4Gamers)

Also Read: A DNS Server Cannot Be Used PS5

Sign In To The Profile Again

Apart from the above methods, we also resolved the error by logging out of our PS5 user profile and signing back in again after a few minutes. Furthermore, find out how we fixed PS5 Error CE-107891-6.

Restore Licenses

We restored the licenses on our PS5 from the system settings to resolve the WS-116521-6 error. Restoring licenses is useful when you are facing trouble accessing content downloaded from the PlayStation Store, such as games. 

You can restore the licenses using the simple method below:

  1. Go to the “Users And Accounts” option on the “Settings” page.
    Users And Accounts
    Users And Accounts (Image By Tech4Gamers)
  2. Highlight “Other” on the left panel and go to “Restore Licenses.”
    Restore Licenses
    Restore Licenses (Image By Tech4Gamers)
  3. Press “Restore.”
    Restore (Image By Tech4Gamers)

Clear Cache 

Performing a cache clear on the PS5 will delete all the temporary game and app data stored on the disk, including corrupt data, to make space for updated information.

Delete the system’s cache by following the method below:

  1. Long-press the “Power” button on your console until two beep sounds are audible.
  2. Release the button on the second beep to view the “Safe Mode” screen.
  3. Now, connect your PS5 controller to the console.
    Connect Controller
    Connect Controller (Image By Tech4Gamers)
  4. Press the “PS” button.
  5. Go to “Clear Cache And Rebuild Database.
    Clear Cache And Rebuild Database
    Clear Cache And Rebuild Database (Image By Tech4Gamers)
  6. Choose “Clear System Cache.”
    Clear System Cache
    Clear System Cache (Image By Tech4Gamers)
  7. Follow the on-screen commands to start the process.

Rebuild Database

Other than those, we also tried rebuilding the database of our PS5. The process reorganizes the data in the drive to eliminate residing issues, like the error WS-116521-6. 

Resort to the instructions below to rebuild the database on PS5:

  1. Follow “Step 1 to Step 5” from the above method.
  2. Proceed with the second option, “Rebuild Database.”
    Rebuild Database
    Rebuild Database (Image By Tech4Gamers)
  3. Follow the prompts to go ahead with the rebuilding.

Also Read: An Unidentified Error Occurred PS5 CE-10005-6

Update PS5 Software

Per our testing, keeping your console’s software in line with the latest version is vital to avoid errors and glitches in the functioning. We prefer updating the PS5 via the internet since it takes lesser time and is convenient.

Follow these steps to update PS5 using the internet:

  1. Head to the “System” menu from the “Settings.”
    System (Image By Tech4Gamers)
  2. Select “System Software” on the left and pick “System Software Update And Settings.”
    Software Update
    Software Update (Image By Tech4Gamers)
  3. Look for an “Update Availble” message on the right end of the option, “Update System Software.”
  4. Click on it.
    Update Available
    Update Available (Image By Tech4Gamers)
  5. Pick “Update Using Internet” from the two choices.
    Update Via Internet
    Update Via Internet (Image By Tech4Gamers)
  6. Hit the “Update” button on the bottom right.
    Update (Image By Tech4Gamers)
  7. Your PS5 will restart on the next screen.
    Restarting PS5
    Restarting PS5 (Image By Tech4Gamers)
  8. Next, you should see the “Installing” message.
    Installing (Image By Tech4Gamers)
  9. The PS5 will install the updates after the prior process has been completed.
    Installing Updates
    Installing Updates (Image By Tech4Gamers)

Also Read: How To Fix PS4 Share Play Not Working?

Contact Your Internet Service Provider

You might also see the error WS-116521-6 because of faults on your ISP’s end. The network servers may be down, or the connection may have glitches. Therefore, contact the ISP and get an update on the issue.

Final Words

Finally, this wraps up all the solutions we tested when the PS5 Error Code WS-116521-6 appeared on our console. On the other hand, you can connect to PlayStation Support if the error persists for more than a day or two.

Frequently Asked Questions

Why Do I See The PS5 Error Code WS-116521-6?

In most cases, you may see the error due to PlayStation server problems. However, it could also be due to a faulty internet.

How Do I Fix The Error?

Change the DNS settings, reconnect to the internet, and sign in to your profile again to solve the problem.

What Does The Error WS-116521-6 Mean On PS5?

It hints to the users that the PSN servers may be undergoing maintenance or are down due to bugs or other issues.

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Uzair Qureshi
Uzair Qureshi
I'm a passionate computer hardware expert specializing in CPUs and GPUs. With a lifelong curiosity for hardware and extensive hands-on experience, I provide valuable insights, practical advice, and in-depth analysis on these components. Engaging with the hardware community, I exchange knowledge and stay at the forefront of technological advancements.


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