GuidesError FixesHow To Fix PS5 Spotify Error

How To Fix PS5 Spotify Error [Step By Step]

Learn how to fix it by creating a stable internet connection, reinstalling Spotify, updating PS5, and resetting network settings.

Expert Verified By

The PS5 Spotify Error can pop up when you’re trying to enjoy your music seamlessly on the console. This error suggests there might be a problem with how Spotify connects with your PS5. It could be due to a glitch in how the app or the console handles files, or there can be an issue with stored data that’s disrupting the usual Spotify experience.

Set Up Connection
Set Up Internet Connection (Image By Tech4Gamers)

Here is the error code that appears on the screen:

Error: fb603967147146ad9e6ee9b0a216ecb9

At times, the error appears in the form of a message. The users may be displayed with three common messages indicating a Spotify error.

  1. ‘Can’t play the current song’: This message indicates the Spotify app couldn’t load or play the song due to connection or server issues.
  2. ‘No available devices found’: This message appears if your PS5 can’t find any device to play audio.
  3. ‘Spotify is unavailable’: This error results from an unstable connection with the Spotify server.

Key Takeaways

  • The PS5 Spotify error comes with a display message indicating that users can not play the music on the app.
  • The error is caused due to server problems or software issues. 
  • The Spotify error can be fixed by restarting the app and PS5, resetting the network settings, reinstalling Spotify, and updating PS5.

Before going into more advanced troubleshooting steps, some basic steps can help solve this error. Our team has fully verified these troubleshooting steps. 

  1. Restart The Router
  2. Reset Network Settings
  3. Update Spotify
  4. Update Your PS5
  5. Restart Spotify and your PS5

Uninstall Spotify And Restart PS5

This step can resolve the Spotify error by clearing any temporary glitches and ensures a clean relink and a smoother interaction between Spotify and your PS5 system. I perform this step usually while resolving the software-created errors. 

Here are the steps for this troubleshooting process:

  1. Unlink your Spotify account from the PlayStation app and Spotify website.
  2. Uninstall Spotify on PS5 from the main menu.
  3. Restart your PS5.
  4. Reinstall Spotify from the PlayStation Store.
  5. Relink your Spotify account in the Spotify app on PS5.
    Relink Spotify PS5
    Relink Spotify (Image By Tech4Gamers)

During my research, I found that users on Reddit also used the same method to fix their issues.

Disconnecting an external storage device can also solve the issue, as it might start causing issues if the cache or some files in it get corrupted. 

Here is how to do it:

  1. Disconnect any external storage devices from your PS5.
  2. Unlink the Spotify account on your PS5.
  3. Restart your PS5 to clear any lingering issues.
  4. Relink Spotify account. This process helps address potential problems related to extended storage.

Many people on different forums claimed that the extended storage device was why some apps, including Spotify, were not working on PS5.

Clear The DNS Cache

This step can help resolve the Spotify error by refreshing network configurations, potentially eliminating connectivity issues that may be causing the error. I tried clearing the DNS cache, and afterward, the problem disappeared. 

Tip: Clear the cache after regular intervals for optimal performance of the console.

Change The MTU Value From PS5’s Network Settings

Adjusting the MTU value can remove the Spotify error by optimizing the communication between your console and the network. So, I tried changing the MTU value to 1473 from 1450, and the error was resolved successfully on my side. 

Here are the steps to do so:

  1. Go to PS5 Settings > Network > Set Up Internet Connection.
    Set Up Connection
    Set Up Internet Connection (Image By Tech4Gamers)
  2. Choose your network connection and select”Advanced Settings“.
  3. Change the MTU settings to “Manual” and select “MTU” from the list and enter 1450 or 1473.
    MTU Settings PS5
    MTU Settings (Image By Tech4Gamers)
  4. Save changes and complete setup.
  5. Test for Spotify error resolution.

Final Verdict

After research and troubleshooting, I can confidently say that the error is manageable and can be resolved with patience and the right approach.

Additionally, I have noticed that some users have expressed concerns about the lack of official communication from PlayStation or Spotify regarding the error. However, I believe that both companies are aware of the issue and are likely working on a permanent solution.

Frequently Asked Questions

Does PS5 provide support for Spotify?

Yes, you can download Spotify on your PS5 and listen to the music of your choice whilst playing games.

Why am I unable to connect to PS5 Spotify?

One of the most common reasons you cannot connect to PS5 Spotify is an unstable internet connection or a server problem.

What do I do if there is a problem with the Spotify or PS5 server?

There is no fix for server issues. You should wait for PS5 and Spotify to fix their respective server issues to work.

Was our article helpful? 👨‍💻

Thank you! Please share your positive feedback. 🔋

How could we improve this post? Please Help us. 😔

Related articles

What Is NAND Flash Memory? [All To Know]

NAND Flash memory is a critical component in data storage and technology. It serves as the digital storage workhorse inside your devices.

FIXED: Windows User Is Locked Out Of His/Her Computer

It gets frustrating if a Windows user gets locked out of her account. Here is a guide on solving the problem using different methods.

There Was A Problem Resetting Your PC [Quick Fixes]

Reset your computer, restore your last system image, and reinstall Windows to resolve the "There Was A Problem Resetting Your PC" issue.

What To Do If Sleep Option Is Missing In Windows 11?

In this guide, you will learn to fix the "Sleep Option Missing In Windows 11" problem by using the Power troubleshooter and more.

FIXED: The Computer Did Not Resync, No Data Was Available

The Computer Did Not Resync Because No Time Data Was Available” Error can occur due to many reasons such as improper group policy, issues with time server and incorrect registry configuration. It can be resolved by editing group policy, registry keys, and restarting Windows Time Service.

Similar Guides