MSI Denies Recalling RTX 5090 Due To “Fire Hazard”; Considering Legal Action Against False Reports

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MSI Considering Legal Action Due To Defamation!

Story Highlight
  • A Dutch shop falsely claimed that the MSI RTX 5090 Suprim was subject to a recall due to a potential fire hazard.
  • The false report sprang from a miscommunication between the retailer and a customer who had purchased the GPU.
  • MSI may pursue legal action for defamation as a result of the misleading claim.

A Dutch shop made a fake allegation yesterday regarding a recall of MSI’s RTX 5090 GPUs, specifically the MSI RTX 5090 Suprim. MSI and Nvidia have since denied these claims, as they have assured consumers that their goods don’t carry any such risks.

Why it matters: False claims about product recalls can severely damage the reputation of brands like MSI and Nvidia.

Image via MSI

According to KitGuru, the story is about a minor miscommunication between “Your Game Specialist,” the store, and one of their clients, Ben, who paid close to $3,700 for an MSI RTX 5090 GPU.

A store representative informed Ben that the order could not be fulfilled because of a “potential fire hazard” found on the GeForce RTX 5090 graphics cards. This misleading report may result in Defamation claims, potentially leading to legal action from Nvidia or MSI.

In the meantime, customers are now directed to one of MSI’s approved resellers, as the company has distanced itself from the store.

That said, it’s easy for rumors to get out of control, given the negative reputation Nvidia’s Blackwell GPUs have been receiving. However, users have also reported that RTX 5090 GPUs have unequal current delivery, resulting in cable temperatures up to 150 degrees Celsius.

The GeForce RTX 50-series launch may have been one of the most difficult in Nvidia’s history. Even if you can obtain one, you still run the danger of missing ROPs, which can lead to performance degradation of as much as 11%.

Featured Image Credits: Hardware Unboxed

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