A recent Xbox OS update has taken Xbox players by surprise as it is banning third-party controllers on the console. Many Xbox users have been sharing this issue on different platforms, and Xbox official support has finally acknowledged the problem.
Xbox has confirmed that this isn’t a bug or a glitch. Microsoft is indeed banning third-party controllers from the console, forcing players to use licensed products to enjoy playing on consoles.
Why it matters: This move is expected to help Microsoft generate more revenue through official products. However, it will likely prove to be unpopular among players.
After many Xbox players started talking about the recent ban, which did not allow players to use third-party controllers, Xbox has officially confirmed this new error, which has been added through last week’s update.
When connecting third-party peripherals, mainly controllers, the error 0x82d60002 pops up on the screen. The error states:
“One of the accessories you’re trying to connect was not manufactured by Microsoft or another licensed Xbox hardware partner.”
Once players get a 0x82d60002 error, they are allowed to use the third-party peripheral for two weeks, and then it is eventually banned forever. Therefore, Xbox recommends players switch to licensed products once they receive an error.
To make it more clear to pick, the following provide official licensed products for Xbox consoles:
- Turtle Beach
- ASUS ROG
Xbox console-related product Issue Update pic.twitter.com/QK0N41LmHW
— Brook Gaming (@brookgamingfans) October 20, 2023
Gaming peripherals manufacturer Brook Gaming has also taken to Twitter to issue a statement about the recent error, confirming that its products are impacted by the new policy.
It remains to be seen whether this rule will be reverted, but for the time being, many third-party manufacturers are facing similar issues.
We find it odd that Xbox, of all manufacturers, is taking this approach.
The gaming giant has been known to be very open, with initiatives like Xbox One controller support for Series S|X consoles, games on PC, and cross-compatibility being well-received as they promote a more open ecosystem.
Nonetheless, this move will force players to switch to official controllers, benefitting Microsoft and Xbox as a result.
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Abiyan is on track to complete his Computer Science bachelor’s degree. His enthusiasm for writing and gaming motivates him to keep readers and gamers updated with the latest information from the industry. In his free time, Abiyan enjoys playing Dota 2 and Rocket League. Abiyan has also been cited in reputed websites such as Kitguru, Comicbook, GamingBible, Eurogamer and Gamingbolt.