- Borderlands 4 has been receiving criticism from fans due to poor performance on both PC and consoles.
- Pitchford said players whose systems can’t handle the game and won’t adjust settings should get a refund.
- When confronted about the lack of optimization, the CEO responded by saying, “You should code your own engine.”
Borderlands 4 has faced significant backlash recently, mainly due to controversial statements made by CEO Randy Pitchford. He has repeatedly frustrated the fanbase, possibly without realizing the extent of the impact his words have had.
The game suffers from major performance issues on both PC and consoles. Rather than acknowledging these problems, Pitchford stated that the game is not intended for players using older hardware.
He went further, describing it as a “premium game made for premium gamers,” and suggested that anyone dissatisfied should refund the game, and if they think they can do better, they should code their own engine.
Why it matters: Telling players to create their own game and seek a refund if they encounter issues is not a professional response. It risks alienating the community and undermining the credibility of both the game and the company.
The CEO of Gearbox Studios, Randy Pitchford, recently stated on Twitter that if a player’s system cannot run the game properly and they are unwilling to adjust the settings to improve performance, they should refund the game rather than settle for a subpar experience.
He even claimed that Borderlands 4 is a premium game for premium gamers, a statement that many fans found highly unprofessional. The community believes that instead of addressing the game’s issues, Pitchford continues to place blame on the players.
Pitchford also mentioned that the game was in development for nearly six years. This is not an unusually short development cycle and, in fact, should have provided ample time to optimize the game as much as possible.
However, when fans pointed this out, he responded dismissively, saying, code your own engine and show us how it’s done. This reaction further fueled criticism, with many in the community calling out his lack of professionalism.
He also previously claimed that the game would be worth $350 if it were to be priced that high. However, given all the issues, this statement seems way too far-fetched.
What are your thoughts on the CEO’s approach to the community? Share your opinions in the comments below or join the discussion on the official Tech4Gamers forums.
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[News Editor]
Obaid is pursuing a Law degree while working as a content writer. He has worked as a gaming writer for over three years because of his passion for the medium and reporting the latest updates in the industry. Having played hundreds of games, Obaid finds himself coming back to Elden Ring, Cyberpunk 2077, and Red Dead Redemption 2, with these games being among his favorites. He has also been mentioned on highly regarded websites, such as Wccftech, Metro UK, PS Lifestyle, GamePressure, VGC, and Gamespot.
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