- Pearl Abyss has confirmed that Intel Arc GPUs currently don’t support Crimson Desert.
- Handhelds with Arc GPUs, specifically MSI Claw devices, aren’t supported either.
- They don’t plan to add the support either, as they recommend refunding the game.
Crimson Desert just released with huge opening number of 240k concurrent players. However, just like the critics’ reviews, the reception is also mixed among the general players, but a new, quite major issue has emerged.
Pearl Abyss has confirmed that Crimson Desert is currently not supported on Intel Arc GPUs. While there aren’t too many Arc users, this is still a problem, especially for those who own an MSI Claw handheld.
Why it matters: This is a strange thing, considering you are cutting off a portion of your player base. And it doesn’t seem like the studio wants to rectify it soon, as the support page recommends users get a refund.

If you head over to the FAQs section at the official game website, you’ll see that the studio has confirmed that Crimson Desert isn’t supported on Intel Arc, and those who bought it on there should return it.
Now, again, the market for Intel Arc GPUs isn’t huge, but there is an audience. Its budget cards aren’t bad at all. Especially, the MSI Claw users are affected by this, who are frustrated by the lack of support on the handheld.

Claw is generally considered a pretty powerful handheld, and leaving that behind, too, doesn’t make much sense. Unfortunately, it is also currently the only handheld with Arc graphics, so it’s been left behind.
What are your thoughts on Crimson Desert not being supported on Intel Arc GPUs? Let us know your opinions in the comments or join the discussion at the official Tech4Gamers Forum.
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News Reporter
Abdullah is an avid gamer who primarily plays single-player titles. If you can’t find him anywhere, he’ll probably be at his desk playing The Witcher 3 for the millionth time. When he isn’t playing games, he’s either reading or writing about them.


