Sony Admits Live-Service Strategy Has Been Rough So Far, Hopes To Learn From Mistakes

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"We Should Learn The Lessons From Mistakes."

Story Highlight
  • Despite failures like Concord, Sony still aims to focus on the live-service model. 
  • The gaming giant has canceled at least ten games, and some are delayed. 
  • The CFO has admitted that there are many issues, but the model has been so profitable for the company that they won’t abandon it.

Big publishers like Sony are increasing their focus on live-service genre despite a lot of cancellations and failures. The gaming giant has canceled at least 10 live service projects, and after such a disaster, a company would think twice before focusing on the same genre, right? 

While it has admitted that the PlayStation’s live-service strategy has been rough lately, it doesn’t aim to back down. Instead, it will learn from the mistakes and carry on.

Why it matters: Sony’s live service projects have been nothing but a disaster. Many didn’t even get to see the light of day, but those who did (Concord) met a pretty dire fate.

Concord gaming
Concord is one of the biggest PlayStation failures.

Following the company’s latest financial results, in a  Q&A session, the update on PlayStation’s live service plan was asked, along with how the gaming giant aims to improve the issues

To this question, Sony’s CFO Lin Tao replied and said that despite the hostile reception of Concord and Marathon, she thinks the live service model is worth trying. That is mainly because in the past five years, this model has proved to be beneficial for the company by increasing revenue. 

In terms of the transformation, it’s not entirely going smoothly. Of course, we recognise that there are still many issues, so we should learn the lessons from mistakes and make sure that we introduce live service content where there’s less waste and it’s more smooth.

-Lin Tao 

The CFO has admitted that there are still many issues but aims to solve them instead of abandoning the model. Thanks to Destiny 2, Helldivers 2, Gran Turismo 7, and MLB The Show, the gaming giant has seen significant profits.

However, on the other hand, Concord met with such a poor reception that it was taken offline, and Bungie’s upcoming Marathon has been in development hell for quite a long time. The latter was delayed and still doesn’t have a release date.

What are your thoughts about Sony still focusing on the live-service model? Share them with us in he comments section below or join the official Tech4Gamers forums.

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