Baldur’s Gate 3: Larian Says It Succeeded By Treating Customers Right

Expert Verified By

"Treat Players As You Want To Be Treated"

Story Highlights
  • The Baldur’s Gate 3 Director says this game succeeded because the studio treated its customers well.
  • He believes the players marketed the game for them since they enjoyed it so much.
  • Larian Studios was also one of the few studios that spoke against the industry’s layoffs and offered jobs to developers.

The developers behind Baldur’s Gate 3 are talented developers and seem to be great individuals. After being one of the only studios that didn’t lay off any of their team, the CEO says the secret to success is customer satisfaction.

Why it matters: Baldur’s Gate 3 has enjoyed immense success and has grown a massive loyal fan base. Most of it is because this developer knows how to treat its consumers right.

Baldur's Gate 3
Baldur’s Gate 3 offers a great RPG experience with a breathtaking world

Talking to GamesIndustry.biz, Swen Vincke said that Baldur’s Gate 3 had the best marketing campaign in the world. The campaign revolved around positive word-of-mouth spread from fans, helping the CRPG reach new heights last year.

However, another critical component was consumer-friendliness. The team did not pursue excessive monetization or anti-consumer practices. Instead, it treated each player with respect.

Treat your players as you would like to be treated.

-Swen Vincke

The CRPG recently won the prestigious BAFTA award for Game of the Year 2023, and with the title, it became the only release in the industry to win every major GOTY award.

Baldur's Gate 3
Baldur’s Gate 3 is one of the most successful RPGs to date

Swen Vincke emphasized that Larian Studios continued to focus on new updates, content, and quality-of-life changes. This approach kept players satisfied and coming back for more. Following such measures, the game was destined to be a hit.

This team has also been fighting against publisher greed. This is why Swen Vincke and other Larian Studios developers did not focus on short-term profit through harsh monetization like other developers.

Larian Studios has now moved on from Baldur’s Gate 3 amidst the massive success. The title has sold over 15 million units, but Swen Vincke is more interested in creating original IPs in the future.

Was our article helpful? 👨‍💻

Thank you! Please share your positive feedback. 🔋

How could we improve this post? Please Help us. 😔

Gear Up For Latest News

Get exclusive gaming & tech news before it drops. Sign up today!

Join Our Community

Still having issues? Join the Tech4Gamers Forum for expert help and community support!

Latest News

Join Our Community

104,000FansLike
32,122FollowersFollow

Trending

Take-Two Boss Defends GTA 6 Delays, Seemingly Citing Cyberpunk 2077’s Launch As An Example

Zelnick defended the GTA 6 delays, referencing Cyberpunk 2077 as a high-profile release that bombed at launch and was pulled from stores.

AMD Dominates US CPU Sales With 81% Share As AM4 Outsells Intel And Captures 38% of Sales

AMD dominates US CPU sales in October 2026 with an 81.27% market share, while AM4 captures 37.75%, proving strong demand for Ryzen processors

PlayStation Wins Hall of Shame Award for Killing Discs And A Terrible 2026

An Australian Award Show has given PlayStation the...

Take-Two CEO Rejects GTA 6 Dependence Concerns, Says It Has 15 IPs With Over 5 Million Copies Sold

The Take-Two boss addresses a journalist's concerns about the firm allegedly having no recent major hits and relying on GTA 6 to compensate.

Wolverine Has Only Sold 2.4 Million Copies In Its First 50 Days

Sony's Q2 FY2026 financial results show that Marvel's Wolverine has only sold 2.4 million copies so far, 50 days after launch.