- Intel’s 13th-generation processors have a return rate four times higher than the previous generation.
- Intel’s current return rates are substantially higher than AMD’s, which were below 1% in 2020.
- Intel has since announced a patch but it won’t fix already affected chips.
When a French publication interviewed a large European PC components retailer, they found that the return rate for Intel’s 13th-generation processors is four times greater than for the prior generation.
Meanwhile, the return rates for the 14th-generation chips are three times higher than those of the 12th-generation Alder Lake processors, indicating that the problems Intel is currently facing may only be the beginning.
Numerique’s data shows that in 2020, the return rate for AMD processors was below 1%, while the return rate for Intel CPUs was 1.75%. Assuming AMD’s return rate has stayed consistent since then, we can assume that Intel’s 13th-generation chips have a return rate between 4% and 7%. In contrast, Intel’s 14th-generation processors would have a rate between 3% and 5.25%.
Recently, Intel has been in the spotlight due to issues with its processors. A patch for the crashing and instability issues has also been announced by Intel in mid-August. However, it won’t fix any chips that have already been affected.
Additionally, Intel has to replace every chip that has already been damaged, which may gradually add up to the ones that have already been returned. That being said even if Intel can resolve the problem, it will probably lose the years of consumer confidence it has earned.
AMD has also experienced some problems; the Ryzen 9000 chips‘ original release date was pushed back a few weeks owing to an unidentified problem. Although it was bad enough to justify a delay, it’s most likely not as bad as what Intel is going through at the moment.
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[News Reporter]
Malik Usman is student of Computer Science focused on using his knowledge to produce detailed and informative articles covering the latest findings from the tech industry. His expertise allows him to cover subjects like processors, graphics cards, and more. In addition to the latest hardware, Malik can be found writing about the gaming industry from time to time. He is fond of games like God of War, and his work has been mentioned on websites like Whatculture, VG247, IGN, and Eurogamer.